• Job Description

  Req#: A2640-25-0001?language=en&page=843&sort=publicationDateDesc

  Job summary

  Assistant Practice Manager (Mitcham) - Part-time and permanent

  • A starting salary between £40,000 and £45,000 per annum (pro-rated for part-time hours).
  • Minimum 20 hours per week, maximum 30 hours working days and timings to be agreed.
  • Four weeks annual leave, plus the bank holidays (pro-rated for part-time working)
  • A six-month probationary period
  • Enhanced sick pay after probation
  • Eligibility to join the NHS pension scheme

  We seek an Assistant Practice Manager to join our highly supportive and skilled team, on a permanent, part-time basis to work closely with Business Manager and the Partners.

  We are very open to applications from candidates of all backgrounds, who can offer strong leadership skills. This role is based on-site; there is no working from home offering for this post.

  Main duties of the job

  You can expect a very busy but varied day, supporting the Business Manager in delivering the smooth day-to-day operations of the Practice. Key aspects of the role include, but are not limited to:

  • Support the Business Manager in shaping and improving team dynamics.
  • Assist in providing effective line management, supervision and training of non-clinical staff.
  • Assist with interview arrangements, onboarding, compliance with mandatory training and exiting staff.
  • Trouble shoot day-to-day IT issues, liaising with local IT support services as required.
  • Manage all IT requirements for new starters, leavers, contractors and locums.
  • Assist with complaint handling.
  • Carry out routine premises and health & safety checks.
  • Assist with QOF (Quality and Outcomes).
  • Act in a way that promotes the rights of patients, in line with our policies & procedures and current legislation.
  • Work effectively with individuals in other agencies to meet patient needs.
  • Manage your own workload, time and resources effectively.

  The full job description and person specification is attached to this advert.

  About us

  Cricket Green Medical Practice is a forward-thinking, well established GP surgery in Mitcham, South-West London. We provide care for a patient population of close to 12,000, working alongside a multi-skilled team of 40 clinical and administrative staff, supported by four GP partners.

  Details

  Date posted

  12 May 2025

  Pay scheme

  Other

  Salary

  £40,000 to £45,000 a year Pro-rated for part-time working

  Contract

  Permanent

  Working pattern

  Part-time

  Reference number

  A2640-25-0001

  Job locations

  75-79 Miles Rd

  Mitcham

  CR4 3DA

  
  

  Job description

  Job responsibilities

  For full description of the responsibilities and duties of the role, please view the job description.

  Job description

  Job responsibilities

  For full description of the responsibilities and duties of the role, please view the job description.

  Person Specification

  Qualifications

  Essential

  • For full description of the role, please view the job description.

  Desirable

  • For full description of the role, please view the job description.

  Experience

  Essential

  • About you
  • -Experience working in a similar environment and within CQC guidelines and regulations.
  • -Excellent customer service skills and the patience to deal with a wide mix of patients, staff and enquiries.
  • -Proven ability to manage clerical and administrative tasks, with experience improving office systems or processes.
  • -Excellent IT skills, MS Office package and knowledge of NHS systems.
  • -Experience supporting staff inductions or coordinating team activities.
  • -Experience contributing to a positive team environment.
  • -Professional, calm and courteous approach
  • -Self-motivated and adaptable to change
  • This appointment is subject to a Disclosure and Barring Scheme (DBS) check, satisfactory references and the right to work in the UK.

  Person Specification

  Qualifications

  Essential

  • For full description of the role, please view the job description.

  Desirable

  • For full description of the role, please view the job description.

  Experience

  Essential

  • About you
  • -Experience working in a similar environment and within CQC guidelines and regulations.
  • -Excellent customer service skills and the patience to deal with a wide mix of patients, staff and enquiries.
  • -Proven ability to manage clerical and administrative tasks, with experience improving office systems or processes.
  • -Excellent IT skills, MS Office package and knowledge of NHS systems.
  • -Experience supporting staff inductions or coordinating team activities.
  • -Experience contributing to a positive team environment.
  • -Professional, calm and courteous approach
  • -Self-motivated and adaptable to change
  • This appointment is subject to a Disclosure and Barring Scheme (DBS) check, satisfactory references and the right to work in the UK.

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  East Merton Primary Care Network

  Address

  75-79 Miles Rd

  Mitcham

  CR4 3DA

  Employer details

  Employer name

  East Merton Primary Care Network

  Address

  75-79 Miles Rd

  Mitcham

  CR4 3DA

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

Notice