• Job Description

  Req#: 594380

  DUTIES AND RESPONSIBILITIES:
  • Maintains an atmosphere of enthusiastic customer awareness with an emphasis on providing
  fast and friendly Customer Service.
  • Assists customers by making product suggestions. Makes intercom announcements.
  • Engages in suggestive selling and other sales techniques via telephone, in-store intercom and
  one-on-one customer interaction.
  • Answers and responds to incoming calls appropriately. Receives and appropriately resolves
  customer complaints and reports to Store Director as needed.
  • Assists with planning daily operation and monitoring production process following company procedures and
  profitability.
  • Trims, cuts, wraps, trays, displays and waters produce. Builds produce displays, rotates and discards outdated
  or spoiled product. Ensures cleanliness of work area and department.
  • Implements effective promotional and seasonal displays. May be responsible for the operation and
  maintenance of the Salad Bar (where applicable) and Fresh-Made.
  • Ability to follow and maintain department standards and requirements such as Fresh Made and
  product freshness.
  • Monitor employees’ productivity and assist with evaluate their overall performance.
  • Assists with scheduling employees to ensure adequate coverage and service levels.
  • Specific knowledge of duties performed by all department employees; including but not limited to
  opening and closing duties.
  • Working knowledge of company policies and guidelines as outlined in the Albertsons/Tom Thumb
  Employee Handbook.
  • Responsible for insuring proper code dating for all products within the department are being enforced.
  • Assists with physical inventory taken every 4 weeks.
  • Assists with controlling inventory to ensure adequate product quantity, quality and freshness and
  maintains inventory levels according to division directives. Stocks and rotates product. Maintains
  and organizes produce cooler.
  • Controls shrink and cost.
  • Implements correct product preparation techniques. Uses and operates related equipment such as pallet
  jack, hand truck, scissors, knives, safety cutters and Sterilox machine.
  • Performs receiving duties including breaking down loads, verifying orders using invoices, inspecting
  quality, reporting shortage, stocking and rotating product. Adheres to product temperature and storage
  guidelines and follows proper packaging techniques. Processes administrative paperwork and
  maintains accurate department records.
  • Assists with accurately completing, maintaining and monitor daily log sheet, Fresh Made Production
  Chart, sales and labor and other required paperwork and logs.
  • Ensures that proper temperature levels for product are maintained.

• About the company

  Albertsons Companies, Inc. With 2,252 stores as of the first quarter of fiscal year 2021 and 270,000 employees as of fiscal year 2020, the company is the second-largest supermarket chain in North America after Kroger, which has 2,750 stores.

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