• Job Description

  Req#: REF722R

  Company Description

  NAPA Auto Parts – Cape Cod, a locally owned company that has been in business for over 60 years. The current owner has been a part of the Falmouth NAPA since 1974. The General Manager, and partner, has been involved since 1996. In 1999, the business expanded by purchasing the Hyannis and Orleans NAPA stores.

  Job Description

  REPORTS TO: Store Manager

  PRIMARY JOB FUNCTION:

  The assistant manager's primary function of this position is to provide prompt and courteous service to retail and wholesale customers over the phone, in the store, or in the dealer's shop. This person must be able to look up parts applications in the NAPA Parts catalogs or in TAMS. An assistant manager must process orders for customers with accuracy, efficiency, and courtesy. He/She will be required to assist and advise customers in determining how to best meet their needs, often dealing with questions and problems of a highly technical nature. It is essential, therefore, that he or she have good business judgment, a thorough understanding of automotive systems, and excellent selling skills. This person will have direct contact with customers and, therefore, neatness in personal appearance is important. The ability to establish and maintain good relations with fellow employees and customers in a professional manner is a must. The assistant manager must effectively manage the store in the manager's absence. The assistant manager is also responsible for knowing the opening and closing procedures of the store as well as any other duties assigned by the store manager.

  PERSONAL REQUIREMENTS:

  • Able to establish and maintain good relations with fellow employees and customers by providing courteous, efficient and professional service.
  • Be capable of understanding and recognizing part numbers and line codes to ensure the proper selection of parts, including identifying sequences of numbers and letters accurately and rapidly.
  • Demonstrate excellent communication and organizational skills.
  • Enjoy working with people in a fast paced environment, be competitive, yet have the ability to remain calm.
  • Must be able to multi task
  • Must be able to delegate tasks to employees

  • Understand and be able to perform all tasks that relate to store functions.
  • Must be able to be insured to drive company vehicles

  PHYSICAL REQUIREMENTS:

  • Visually capable of recognizing and distinguishing letters and numbers with the ability to remember their sequencing.
  • Able to speak clearly and listen attentively.
  • Able to work on feet for entire assigned work shift.
  • Capable of lifting and moving parts and boxes up to 70 lbs.
  • Able to repeatedly bend and stoop to floor level shelves and able to reach upper shelves (7 ft) with use of stool or ladder when necessary.

  Qualifications

  Must have automotive parts and retail sales experience

  Experience in heavy duty parts and automotive paint a plus

  High school diploma or equivalent

  Previous supervisor experience

  ASE parts certification a plus

  Ability to accept a flexible schedule including weekends (Saturdays)

  Be self-motivated and possess initiative to accomplish company goals

  Additional Information

  If this opportunity interests you, please email a resume to bdrinan@napacapecod.com

• About the company

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