• Job Description

  Req#: ITO088782

  Ready to build the future with AI?

  At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

  If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

  Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

  Inviting applications for the role of Assistant Vise President - Presales MS Dynamics 365 Delivery Leader

  In this role, we are seeking an experienced and dynamic individual to join our Practice team as a Presales Production Support. In this role, you will be responsible for providing technical support and expertise to our sales team during the pre-sales phase.

  Responsibilities

  • Present the value of products to a variety of audiences from C-level to end-users and all levels in between.

  • Answer requests for information (RFIs) and requests for proposals (RFPs) in a detailed and professional level

  • Execute on customer proof of concepts (POCs).

  • Provide product expertise and solution blueprints.

  • Microsoft Dynamics 365 Configuration: Configure and customize Microsoft Dynamics 365 to meet specific business needs, including the creation of entities, forms, workflows, and dashboards.

  • Working with Sales to drive the pre-sales phase by introducing the services offering and provide product demonstrations - functionality, system architecture, etc. - by interfacing with prospective and current customers, distributors and partners (both at business and technical level).

  • Understand the business and operational or goals the prospect has and recommend a solution that ensures the optimum usage and utilisation of products and services; this can include a full pre-sales lifecycle from RFI response/requirement analysis, to running a scoping exercise or engage in a prototype/proof of concept for agreed requirements.

  • Assist in the preparation of proposals, including solution design, architecture, and implementation plans.

  • Conduct demonstrations and presentations to showcase the capabilities and features of our offerings.

  • Define the offerings, partnerships and positioning this internally as well as in the market for the customers.

  • Provide consulting services to engagements related to Production Support and Reliability Engineering

  ·

  Qualifications we seek in you!

  Minimum Qualifications / Skills

  • Proficient in MSCRM Dynamics with in-depth knowledge on Plugins, Workflows, JavaScripts, CRM Portals, Web APIs Azure Knowledge Good to have Power Apps Skill set .

  • Functional experience must have modules Financial , SCM , Manufacturing Sales, Marketing, Customer Service, and Field Service.

  • Must have a sound working knowledge of Project Estimation

  • Must be exceptionally good in PowerPoint and MS-Excel

  Preferred Qualifications/ Skills

  • Functional experience must have modules Financial , SCM , Manufacturing Sales, Marketing, Customer Service, and Field Service.

  • Strong interpersonal skills, including the ability to present to an audience from C-Level to End User, clearly articulate the value Profile products will bring to an organization, gain trusted advisor respect, and help influence, make well executed systems presentations and clearly articulate the product's value.

  • Must have the willingness to learn and stay up to date with fast-paced changes.

  • Ability to work as part of a strong core team as well as on own demonstrating quality initiative and ownership.

  • Must be open, flexible and creative in regard to time management and scheduling.

  Why join Genpact?

  · Lead AI-first transformation – Build and scale AI solutions that redefine industries

  · Make an impact – Drive change for global enterprises and solve business challenges that matter

  · Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills

  · Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace

  · Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build

  · Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

  Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

  Let’s build tomorrow together.

  The approximate annual base compensation range for this position is [$120,000 to $150,000]. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity

  Work-from-Anywhere Roles – “Los Angeles California-based candidates are not eligible for this role”

  Location-based Roles (e.g., Richardson roles – metro area can be adjusted by role location) – “Los Angeles, California based candidates are not eligible for this role. area candidates are eligible for this role only.”

  Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

• About the company

  Genpact is an American professional services firm headquartered in New York City, New York.

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