• Job Description

  Req#: R-299376

  About this role:

  Wells Fargo is seeking an Associate Bankruptcy Processor in CMS Collections and Serving. Learn more about our career areas and business divisions at wellsfargojobs.com .

  
  In this role, you will:

  • Support and monitor timely processing of all consumer accounts involved in all chapters of bankruptcy
  • Improve work processes, mitigate risk by adhering to all policies and procedures and state and federal regulations
  • Perform routine administrative, operational and transactional tasks relating to bankruptcy, foreclosure and repossession
  • Communicate and receive direction from more experienced Bankruptcy Specialist
  • Escalate questions and issues to more experienced Bankruptcy Specialist roles
  • Interact with all levels of management, attorneys, internal and external customers and court personnel

  
  Required Qualifications, US:

  • 6+ months of Loss Prevention, Bankruptcy or Customer Service experience in the financial industry, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

  
  Desired Qualifications:

  • Data entry experience
  • Excel Spreadsheet experience
  • MS Office Suite experience
  • Multitasking and using many computer programs/systems
  • Strong organizational and time management skills

  
  Job Expectations:

  • Business Operating Hours: Monday - Friday 7:00am to 5:00pm CST
  • Must be able to work in the building on site at the Jordan Creek Campus in West Des Moines, IA
  • Relocation assistance is not available for this position
  • This position is not eligible for Visa sponsorship

  We Value Diversity

  At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

  Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

  Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

  Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

  Drug and Alcohol Policy

  Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

• About the company

  Wells Fargo & Company is an American multinational financial services company with corporate headquarters in San Francisco.

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