Remote Jobs
Associate Customer Service Representative (Remote-August 2025)
This job is now closed
Job Description
- Req#: ASSOC005156
Employer Industry: Health Insurance
Why consider this job opportunity:
- Salary up to $19.00/hour
- Opportunities for continued salary growth through performance-based incentive programs
- Comprehensive benefits package beginning September 1, 2025
- Flexible remote work options available in qualifying states
- Supportive team environment with structured training and development opportunities
- Paid volunteer time and community engagement initiatives
What to Expect (Job Responsibilities):
- Assist and educate members, providers, or customers on products and plans through various communication channels
- Ensure accuracy and timeliness in responding to inquiries and processing customer issues
- Document interactions and correspondence clearly and concisely for easy access
- Navigate multiple systems and internal resources to gather plan details and address inquiries
- Maintain knowledge of insurance terms and practices, addressing issues from routine to moderately complex
What is Required (Qualifications):
- High School Diploma or GED with 1 year of customer service or related experience
- Experience in hospitality, healthcare, or an office-based setting is preferred
- Strong verbal and written communication skills
- Technology-savvy with the ability to navigate multiple computer programs and application systems
- A private workspace and fast-paced internet with a hard-wired internet connection
How to Stand Out (Preferred Qualifications):
- Experience in customer service within the healthcare industry
- Familiarity with health insurance terminology and practices
- Previous experience in a structured call center environment
- Demonstrated ability to learn new skills and adapt to changing environments
- Participation in community service or volunteer initiatives
#HealthInsurance #CustomerService #RemoteWork #CareerGrowth #EmployeeBenefits
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