MannKind
Associate Director, Patient Services (Remote)
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Job Description
- Req#: 112817
Employer Industry: Biopharmaceuticals
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely with occasional travel (35%)
- Collaborative and supportive work environment
- Chance to make a positive impact on patient care and health outcomes
- Competitive salary and benefits package
What to Expect (Job Responsibilities):
- Serve as the Patient Services subject matter expert and collaborate cross-functionally to design and implement programs that align with patient needs and brand objectives
- Oversee day-to-day operations of the patient services program, focusing on operational excellence
- Ensure effective vendor integrations and continuous improvement of specialty pharmacies and HUB operational processes
- Liaise with Commercial Operations/Business Analytics for reporting, data measurement, and analysis related to specialty pharmacy and HUB activities
- Manage the creation and maintenance of all Program SOPs, business rules, and training materials related to the patient support program
What is Required (Qualifications):
- Bachelor’s degree
- 8+ years of pharmaceutical experience in patient services and/or product distribution
- Demonstrated success in managing SP/HUB/Copay/Trade partners, including process workflows and KPIs
- Strong knowledge of health insurance processes, including HIPAA, prior authorizations, and financial assistance for patients
- 3+ years of experience managing external access partner relationships
How to Stand Out (Preferred Qualifications):
- In-depth knowledge of pharmaceutical manufacturer compliance requirements and patient confidentiality (HIPAA regulations)
- Highly knowledgeable in all types of patient affordability programs, including copay support and patient assistance programs
- Strong strategic, analytical, time management, and multi-tasking abilities
- Excellent written and oral communication skills
#Biopharmaceuticals #PatientServices #RemoteWork #CareerOpportunity #HealthcareInnovationAbout the company
MannKind Corporation is a biopharmaceutical company focusing on the discovery, development, and commercialization of therapeutic products for diseases such as diabetes and pulmonary arterial hypertension.
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