• Job Description

  Req#: JR-14201

  Associate Director – Global AMS is expected to provide expert guidance to the AMS management team and their subsequent team members. This individual will play a key role in helping our clients plan and meet their business objectives and ensure successful end user adoption during a Workday post-production lifecycle. This individual will provide senior-level guidance and delivery of Workday solutions. Associate Director will assist the sales team with sales activities, including orals, estimations, and Statements of Work (SOWs). This person works closely with Service Delivery Managers, Project Managers, and Managing Consultants to lead and act as a liaison between the AMS teams and the Senior Director of AMS. This person will assist in identifying business needs, staffing projects, enabling practice asset development, and ensuring that the work/life balance of our consultants is monitored and adjusted appropriately.

  Responsibilities:

  • Manage a team of managers, functional consultants and technical consultants in delivering the set of assigned managed services accounts

  • Provide clients with expertise around best practices and Workday touchpoints.

  • Ability to help client work through difficult decisions

  • Facilitate project planning and execution. Assist Service Delivery managers in forecasting for project team.

  • Perform role of mentor and coach for people development

  • Contribute to billable delivery activities as defined by utilization goals

  • Assist in the recruitment, development, and management of a diverse, remote team of consultants supporting Workday

  • Promote a team-oriented, challenging, and innovative work environment

  • Ability to establish immediate credibility with clients and within the company; can build consensus and achieve goals through influence

  • Assist with escalations dealing with resourcing or project concerns

  • Mentor the team on a regular basis and ensure high morale and productivity

  • Contribute to new business opportunities within the account assigned

  • Support the RFP response and pursuit process for CVS work, review estimates for sales opportunities, review SOWs for language and accuracy, and attend Orals & prospect meetings

  • Contribute to practice building activities such as solution and asset development and talent development

  Skills & Requirements:

  • Minimum of 15 years of Corporate Applications portfolio experience and at least 10+ years’ experience in client facing roles handling managed services in a global delivery model

  • Should have good understanding of SaaS based Managed Services model

  • Should have good understanding of HCM, Benefits, Payroll process areas

  • Workday Certification is preferred

  • Able to multitask and perform a variety of duties

  • Good communication and interpersonal skills

  • Good stakeholder management skills

  • High commitment and independent ownership

  • Bachelors degree or equivalent experience

  #LI-Remote

  Why Choose Collaborative?

  • Unlimited paid time off, including volunteer hours, balance days, flexible work schedules, and options to work remotely or out of one of 5 office locations to cultivate personal and professional balance
  • Competitive benefits including 401(k) matching program, Medical, Dental, Life, and Vison insurance, and perk benefits such as commuter plans and pet insurance
  • Inclusive benefits that support mental health, gender affirmation journeys, caregiving and all paths to parenthood including Carrot Fertility, excellent paid parental leave programs for maternity, paternity, adoption, and surrogacy
  • Established Employee Resources Groups (ERG’s) that provide a safe space for employees to build relationships, connect, and develop initiatives to enhance diversity and inclusion
  • Open, transparent lines of communication with leadership through Town Halls, internal newsletters, and monthly small group conversations with a member of the executive team
  • Committed to giving back to improve our communities and environmental impact
  • Opportunities for learning and development through established corporate programs, on and off-site trainings, and on-demand online learning courses
  • A people development focused environment where you have autonomy to drive your career path

  Collaborative’s Travel Approach

  • Throughout the pandemic, Collaborative continued to achieve the highest level of customer satisfaction in the ecosystem as we worked with our clients to successfully deliver projects remotely
  • Because the future is still unknown, some clients will continue to be deployed remotely, while others may desire more face-to face-contact
  • We will monitor and adapt as needed, but we do not anticipate travel of more than 25%
  • As Balance is a core value at Collaborative, we strive to ensure that Collabies find the right balance in their personal and professional lives, and that includes travel

  Who you are:

  • You have a Growth Mindset: A belief that abilities can be developed along with a desire to be curious, learn & grow
  • You take Initiative: Solve problems by thinking & taking action on solutions rather than waiting for direction
  • You take Accountability: Follow through on commitments, take ownership & ensure timeliness
  • You Give Back: Leverage your knowledge & expertise to make improvements around you
  • You are Resilient: Work through challenges with optimism, agility & adaptability
  • You demonstrate Awareness: An ability to understand how your attitudes & actions impact others and adapt your approach accordingl

• About the company

  Collaborative Solutions offers a full range of enterprise cloud consulting services to help businesses achieve Financial and HR transformation goals.

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