Job Description Summary
At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee - regardless of position, role, or identity is treated with respect and given an equal chance to thrive.

Additionally, you will enjoy:
-Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
-401(k) with company match
-Paid vacation, sick, personal and parental leave time
-Paid Volunteer Time: giving back to our communities is important to us
-Employee Recognition Program - convert your recognition points into gift cards
-Employee Assistance Program - offers benefits to help you manage daily responsibilities
-Access to on-demand training courses to advance further in your career

Job Description

We are looking for a talented individual...

To join our team as an Associate Inside Sales Representative. This position is responsible for directly engaging with customers from the Mass Save Home Energy Services Program with the objective of increasing energy efficiency on behalf of Mass Save partner utilities. The Associate educates homeowners on energy efficiency and promotes the completion of weatherization measures. Outreach is conducted through various channels following the completion of a Mass Save Home Energy Assessment.

The Associate Inside Sales Representative is responsible for continuing customer relationships established during Home Energy Assessments to ultimately increase customer adoption of weatherization measures. Working as a part of a fast-paced but supportive team, the Associate is expected to explain specific energy savings measures, program offerings, and incentives to customers, and guide them through the Program as needed. The Associate is also responsible for accurate recording of customer progress from initial outreach through fully executed contract.

Ideally this person would be in Massachusetts, New Hampshire, Vermont, Rhode Island, Maine or Connecticut

For this exciting career opportunity, you're a great match if you can...

• Conduct customer outreach through email and outbound phone calls

• Work on operations and process improvements to allow for increased conversions. This can include collaboration between program leadership and other functions (e.g., marketing) associated with the conversion process.

In this exciting career opportunity, you will have...

• High School diploma or equivalent is required. Associate's or Bachelor's Degree preferred.
• 2-4 years experience preferred in customer service, customer engagement or sales.
• Strong customer service, sales and client relationship management skills.
• Enthusiasm for energy conservation.
• Ability to effectively communicate technical concepts and program offerings to customers.
• Ability to work independently as well as function in a team setting.
• Strong desire to work in a dynamic team with the possibility for additional responsibilities.
• Computer literate and proficient; experience with Windows-based office applications required.
• Familiarity with CAD building/energy modeling software or other residential construction software is a plus.

Compensation Range
$18.20 - $27.30
Currency
USD
Type
Hourly

Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Additional Job Description

Equal Opportunity Employer

As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status.

The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice.