Total System Services

Associate Product Manager — Commerce & ACTIVE Refund

New

PayCompetitive
LocationNew York/New York
Employment typeFull-Time
  • Job Description

      Req#: R0069037
      Employer Industry: Payment Technology Solutions

      Why consider this job opportunity:
      - Opportunity for career advancement and growth within the organization
      - Work as part of a dynamic team focused on innovative payment technology
      - Engage in cross-team collaboration with Engineering, Finance, and Customer Support
      - Contribute to impactful products that enhance customer experience
      - Supportive and collaborative work environment

      What to Expect (Job Responsibilities):
      - Serve as the primary product owner for ACTIVE Refund, ensuring day-to-day product health and performance tracking
      - Monitor adoption, conversion, refund outcomes, and revenue performance across various event types
      - Produce regular reports and summaries for product, finance, and operations leadership
      - Collaborate with internal teams to launch and maintain ACTIVE Advantage benefits
      - Provide structured feedback and requirements to improve workflows and usability of commerce products

      What is Required (Qualifications):
      - Strong Excel/Google Sheets skills, including experience with pivots and formulas
      - Ability to interpret trends and anomalies and communicate findings to non-technical stakeholders
      - Comfort working across product, commerce, finance, and support teams
      - Clear and precise written communication skills
      - Familiarity with basic product management workflows and tools

      How to Stand Out (Preferred Qualifications):
      - Experience with commerce systems, transactional add-ons, or protection-style products
      - Exposure to event registration platforms or high-volume checkout environments
      - Experience supporting partner-driven or catalog-style offerings requiring ongoing maintenance

      #PaymentTechnology #ProductManagement #CareerOpportunity #Collaboration #Innovation

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

      Global Payments Inc. (NYSE: GPN) is a leading pure play payments technology company delivering innovative software and services to our customers globally. Our technologies, services and employee expertise enable us to provide a broad range of solutions that allow our customers to operate their businesses more efficiently across a variety of channels around the world.

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