Employer Industry: Healthcare Technology

Why consider this job opportunity:
- Fully remote position with flexible hours (11:00am-8:00pm EST)
- Opportunity for continuous learning and professional growth
- Comprehensive compensation and benefits package, including medical, dental, and vision insurance
- Supportive work environment that values diverse perspectives
- Chance to make a meaningful impact in healthcare by assisting medical professionals

What to Expect (Job Responsibilities):
- Provide exceptional phone, email, and chat support to EHR users
- Educate doctors and their staff on effectively using the platform
- Ensure high levels of customer satisfaction with prompt and accurate responses
- Manage customer interactions in the Salesforce CRM system
- Identify trends and provide feedback to improve systems and processes

What is Required (Qualifications):
- Must be capable of working from home
- Availability to work flexible hours from 11:00am to 8:00pm EST
- Excellent written and verbal communication skills
- Strong troubleshooting skills and a passion for technology
- Dependable and able to thrive in a fast-paced environment

How to Stand Out (Preferred Qualifications):
- Bachelor's degree
- Previous customer service and call center experience

#HealthcareTechnology #RemoteWork #CustomerSupport #CareerGrowth #DiversityAndInclusion

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