Fresenius Medical Care
Associate Support Tech
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Job Description
- Req#: R0207133
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Competitive pay with potential for overtime
- Comprehensive benefits package, including health insurance and retirement plans
- Supportive and collaborative work environment
- Chance to make a positive impact on patient care and satisfaction
- Opportunity to work with advanced medical equipment and technology
What to Expect (Job Responsibilities):
- Provide technical support for customer inquiries related to hemodialysis machines
- Ensure data accuracy and integrity through documentation of all customer contacts
- Maintain patient confidentiality and comply with HIPAA regulations
- Build strong working relationships with teams and customers through effective communication
- Assist with various projects and participate in cross-divisional team meetings as required
What is Required (Qualifications):
- High School Diploma required; Associate's Degree desirable or equivalent experience
- 2 - 4 years of experience as a Technician or in a related field
- Demonstrated experience in customer service, call center, or clinical environment
- Strong computer skills with proficiency in word processing, database, and spreadsheet applications
- Excellent oral and written communication skills to engage with diverse audiences
How to Stand Out (Preferred Qualifications):
- Experience with dialysis equipment preferred
- Strong logical and critical thinking skills for problem-solving
- Ability to handle confidential information with professionalism and discretion
#HealthcareServices #CustomerSupport #CareerOpportunity #PatientCare #TechnicalSupportAbout the company
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