Georgia Cyber Academy

Attendance Specialist

7 days ago

PayCompetitive
LocationAtlanta/Georgia
Employment typeFull-Time

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  • Job Description

      Req#: 664
    • Position Type:
      Accountability

    • Date Posted:
      7/2/2025

    • Location:
      Accountability

    • Closing Date:
      until filled

    • Coordinates school-wide attendance efforts and truancy reduction programming with a two-fold focus 1) educating families on the importance of attendance with a focus on prevention and 2) intervening to fix the underlying issues that lead to absenteeism

    • Communicates via Nucleus, e-mail, phone, etc. to families in need of attendance assistance

    • Ensures state compliance guidelines are met for student attendance, progress, and system logins

    • Ensure school policy and state requirements are met regarding all truancy withdrawals

    • Produces individual student attendance/truancy reports for the school, county, and state upon request

    • Works with staff to assist students in situations where referrals to service agencies are necessary

    • Works with families and community support staff to prevent/deter juvenile delinquency

    • Supports families with documentation of excused absences

    • Works with all stakeholders to support student attendance

    • Cross functional duties as assigned

    • Other duties as assigned

    • Adaptability/Flexibility: Adapts to change, is open to new ideas, takes on new responsibilities, handles pressure, and adjusts plans to meet changing needs.

    • Integrity/Ethics: Deals with others in a straightforward and honest manner, is accountable for actions, maintains confidentiality, supports company values, and conveys good news and bad.

    • Teamwork: Meets all team deadlines and responsibilities, listens to others and values opinions, helps team leaders to meet goals, welcomes new-comers, and promotes a team atmosphere.

    • Professionalism: Be professional at all times in communications, appearance, work product, and in representing Georgia Cyber Academy in a positive manner.

    • High School Diploma or General Equivalency Degree (GED) Certificate AND

    • Two (2) years of truancy experience AND

    • Two (2) years’ experience gathering and providing data and/or scheduling OR

    • Equivalent combination of education and experience

    • desired Associate’s or Bachelor’s degree in Education, Counseling, Human Services, or related field of study

    • desired GA PSC Teaching/Educational Certificate

    • Clear Fingerprint/Background Check Required.

    • Knowledge of state and federal laws, and other pertinent laws regarding K-12 Education as they relate to applicable duties

    • Knowledge of specific procedures regarding school truancy

    • Familiarity with online learning environment

    • Excellent customer service skills

    • Experience working with diverse student populations

    • Proficient in MS Excel, MS Word, MS PowerPoint, OneNote, and G-Suite.

    • Ability to read and interpret student academic data and educational reports

    • Ability to rapidly learn and adapt to new technologies and teaching platforms

    • Ability to manage competing priorities with attention to deadlines

    • Strong critical thinking, planning, and writing skills

    • Ability to work independently as well as collaborate and communicate effectively within a team

    • Ability to manage multiple projects within established deadlines

    • Dependable, able to work under pressure and meet deadlines as required

    • Demonstrates strong interpersonal skills using tact, patience, and courtesy

    • Excellent organization skills, including ability to incorporate methods and build systems that can be used across the district

    • Excellent presentation and public speaking skills

    • Excellent written and verbal communication skills

    • Strong work ethic and self-motivation

    • Ability to be flexible and adaptive to ensure excellent student outcomes

    • Ability to problem solve independently and have a high level of organization

    • Outstanding attention to detail

    • Maintain a professional home office without distraction during 8-4 workday when working from home

    • Consistent access to reliable high-speed internet

    • Valid driver’s license and availability of private transportation

    • Ability to travel 10% of the time as required

    • Associate’s or Bachelor’s Degree in Education, Counseling, Human Services, or related field of study

    • Three (3) years of experience working with families in a similar capacity, enrollment, or truancy a plus

    • Three (3) years of management experience

    • Prior educational experience in the form of Teaching, Counseling, Advising, Intervention, Social Work, or related fields

    • GA PSC Teaching/Educational Certificate

    • TKES/LKES credentialed

    • Previous experience as a Learning Coach, Advisor, or Teacher at Georgia Cyber Academy

    • Proven leadership and/or management experience

    • Previous experience as an online educator

    • Previous experience with online educational tools/curriculum/assessments

    • Knowledge of the SCSC Comprehensive Performance Framework

    • Knowledge of GaDOE CCRPI

    • Working knowledge of Infinite Campus (SIS)

    • Working knowledge of Canvas (LMS)

    • Working knowledge of Jigsaw Interactive (live classroom tool)

    • Proficient in use of Zoom conferencing tool

    • Bi-lingual

    • This is primarily a Monday through Friday, 8am to 5pm, 5 days/week, home-based position that may require traveling up to 10% of the time.

    • During critical periods, in-office days may be required. The noise level in the office is usually moderate (computers, printers, light foot traffic).

    • In-person attendance at professional development, training, conferences, job fairs, meetings, school events, marketing events, and testing sites will be required several times per year.

    • Light lifting required.

    • Job Title:

      Attendance Specialist

      FLSA Status:

      Department:

      Dept Code:

      Exempt

      OPS Compliance

      OPS CPL

      Job Code:

      Primary Supervisor:

      Secondary Supervisor:

      Grade Band Served:

      Location:

      Minimum Hours/Days:

      Salary Range starts at:

      Attendance Assistant Director

      Attendance Manager

      AGB

      Primarily Remote

      8am to 5pm, Monday through Friday

      $__,___.00/Year


      SUMMARY: The Attendance Specialist ensures that school age children are attending school by investigating causes of unexcused or excessive absences, communicating with families, and assisting them in problem-solving attendance issues. They provide attendance interventions as necessary including communicating with families regarding excused and unexcused absences.

      ESSENTIAL FUNCTIONS: The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities and/or duties required; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

      • Coordinates school-wide attendance efforts and truancy reduction programming with a two-fold focus 1) educating families on the importance of attendance with a focus on prevention and 2) intervening to fix the underlying issues that lead to absenteeism

      • Communicates via Nucleus, e-mail, phone, etc. to families in need of attendance assistance

      • Ensures state compliance guidelines are met for student attendance, progress, and system logins

      • Ensure school policy and state requirements are met regarding all truancy withdrawals

      • Produces individual student attendance/truancy reports for the school, county, and state upon request

      • Works with staff to assist students in situations where referrals to service agencies are necessary

      • Works with families and community support staff to prevent/deter juvenile delinquency

      • Supports families with documentation of excused absences

      • Works with all stakeholders to support student attendance

      • Cross functional duties as assigned

      • Other duties as assigned

      Supervisory Responsibilities: This position has no formal supervisory responsibilities.

      Competencies: To perform the job successfully, an individual should demonstrate the following competencies:

      • Adaptability/Flexibility: Adapts to change, is open to new ideas, takes on new responsibilities, handles pressure, and adjusts plans to meet changing needs.

      • Integrity/Ethics: Deals with others in a straightforward and honest manner, is accountable for actions, maintains confidentiality, supports company values, and conveys good news and bad.

      • Teamwork: Meets all team deadlines and responsibilities, listens to others and values opinions, helps team leaders to meet goals, welcomes new-comers, and promotes a team atmosphere.

      • Professionalism: Be professional at all times in communications, appearance, work product, and in representing Georgia Cyber Academy in a positive manner.

      MINIMUM REQUIRED QUALIFICATIONS:

      • High School Diploma or General Equivalency Degree (GED) Certificate AND

      • Two (2) years of truancy experience AND

      • Two (2) years’ experience gathering and providing data and/or scheduling OR

      • Equivalent combination of education and experience

      CERTIFICATES AND LICENSES:

      • desired Associate’s or Bachelor’s degree in Education, Counseling, Human Services, or related field of study

      • desired GA PSC Teaching/Educational Certificate

      • Clear Fingerprint/Background Check Required.

      OTHER REQUIRED QUALIFICATIONS:

      • Knowledge of state and federal laws, and other pertinent laws regarding K-12 Education as they relate to applicable duties

      • Knowledge of specific procedures regarding school truancy

      • Familiarity with online learning environment

      • Excellent customer service skills

      • Experience working with diverse student populations

      • Proficient in MS Excel, MS Word, MS PowerPoint, OneNote, and G-Suite.

      • Ability to read and interpret student academic data and educational reports

      • Ability to rapidly learn and adapt to new technologies and teaching platforms

      • Ability to manage competing priorities with attention to deadlines

      • Strong critical thinking, planning, and writing skills

      • Ability to work independently as well as collaborate and communicate effectively within a team

      • Ability to manage multiple projects within established deadlines

      • Dependable, able to work under pressure and meet deadlines as required

      • Demonstrates strong interpersonal skills using tact, patience, and courtesy

      • Excellent organization skills, including ability to incorporate methods and build systems that can be used across the district

      • Excellent presentation and public speaking skills

      • Excellent written and verbal communication skills

      • Strong work ethic and self-motivation

      • Ability to be flexible and adaptive to ensure excellent student outcomes

      • Ability to problem solve independently and have a high level of organization

      • Outstanding attention to detail

      • Maintain a professional home office without distraction during 8-4 workday when working from home

      • Consistent access to reliable high-speed internet

      • Valid driver’s license and availability of private transportation

      • Ability to travel 10% of the time as required

      DESIRED QUALIFICATIONS:

      • Associate’s or Bachelor’s Degree in Education, Counseling, Human Services, or related field of study

      • Three (3) years of experience working with families in a similar capacity, enrollment, or truancy a plus

      • Three (3) years of management experience

      • Prior educational experience in the form of Teaching, Counseling, Advising, Intervention, Social Work, or related fields

      • GA PSC Teaching/Educational Certificate

      • TKES/LKES credentialed

      • Previous experience as a Learning Coach, Advisor, or Teacher at Georgia Cyber Academy

      • Proven leadership and/or management experience

      • Previous experience as an online educator

      • Previous experience with online educational tools/curriculum/assessments

      • Knowledge of the SCSC Comprehensive Performance Framework

      • Knowledge of GaDOE CCRPI

      • Working knowledge of Infinite Campus (SIS)

      • Working knowledge of Canvas (LMS)

      • Working knowledge of Jigsaw Interactive (live classroom tool)

      • Proficient in use of Zoom conferencing tool

      • Bi-lingual

      WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

      • This is primarily a Monday through Friday, 8am to 5pm, 5 days/week, home-based position that may require traveling up to 10% of the time.

      • During critical periods, in-office days may be required. The noise level in the office is usually moderate (computers, printers, light foot traffic).

      • In-person attendance at professional development, training, conferences, job fairs, meetings, school events, marketing events, and testing sites will be required several times per year.

      • Light lifting required.


      The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is “at-will” as governed by the law of the state where the employee works. It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.


  • About the company

      Georgia Cyber Academy - Statewide Tuition-Free Online Public Charter School for grades K-12. Online school that's right for you, right from home. #WeBringSchoolToYou

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