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Job description
POSITION RESPONSIBILITIES:
* Customer Support Specialists should stay informed about product specifications and the ability to maintain a positive demeanor and patience with customers
* Demonstrate high standards for quality service
* Work in tandem with the quality and training team to self-manage performance expectations
* Maintain an open communication line wi...

As a Principal Software Engineer (AI Specialist Track), you will own the AI architecture across Planet Depos's product surface and serve as a Principal-level peer on our architecture council. This role exists to build AI systems that do meaningful work on behalf of users - identifying inconsistencies across testimony, surfacing issues an attorney may have missed during a live deposition, and dr...

Job Title: Communications Specialist (Remote)
Location: Indianapolis, IN
Duration: 12 Months
Job Description:
The Communications Specialist is responsible for supporting the development and execution of communication and training plans for the Client.
Essential Duties/Responsibilities:
* Create and edit training guides from content provided by subject matter experts.
* Write, edit,...

About Us:
AdNet/AccountNet, Inc. is an 8(a), WOSB, and WBE-owned management consulting firm founded in 1990. We blend the best in people with the ongoing demands of the workplace by providing high-quality staffing and executive search services.
HR Assistant III- Workforce Management Specialist
Location: Irving, TX (Hybrid)
Schedule: Monday-Friday, 40 hours per week
Experience: 2-5 years
Employm...

Title: Customer Service Specialist (Ecommerce)
Job Type: Full-Time, Remote
Timings: 9 PM - 4 AM (Pakistan Standard Time)
Overview:
We're looking for a customer-focused Customer Service Specialist who can not only handle day-to-day support, but also help us implement AI tools to streamline and improve customer experience. This role combines hands-on support with process improvement and automatio...

Please submit your CV in English and indicate your level of English proficiency.
Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.
What this opportunity involves
While each project involves unique tasks, contributors may:
* Design an...

Customer Support Specialist (LATAM, Remote)
About Whippy
Whippy is a fast-growing AI communication platform helping some of the largest staffing and workforce companies in the United States replace manual workflows with intelligent AI agents across voice, SMS, chat, and automation. We are at $6M ARR, bootstrapped, and scaling fast.
Read this before applying.
This is NOT a help desk role. It is ...

Wellabe is looking for a Customer Success Specialist 2 to join our team. The Customer Success Specialist 2 is responsible for providing customer service to policy holders and medical providers by answering phone calls about moderately complex concerns, complaints, and changes.
Be successful in this role
Someone in this role will:
* Receive calls, respond to workflows and chat to answers bas...

As a Customer Support Specialist, you'll play a key role in ensuring our clients' customers receive top-notch support. Your main responsibilities will include:
* Responding to customer inquiries via phone, email, and/or chat
* Providing fast, friendly, and professional assistance
* Troubleshooting product and service issues to find optimal solutions
* Maintaining detailed and ac...

Title - CXone & IVA Implementation Specialist
Remote
Contract
Responsibilities:
CXone & IVA Implementation
• Design and implement IVA workflows using NICE CXone Studio and AI vendor solutions.
• Configure IVR, ACD, and routing strategies tailored to business needs.
• Develop and maintain omnichannel experiences (voice, chat, email, SMS).
System Integration
• Integrate CXone with CRMs (e.g.,...

About Retention Express
Retention Express LLC is a leading, high-touch BPO contact support center specializing in retention solutions for membership and subscription-driven businesses. Our mission is to provide unparalleled customer experiences and first-call resolution, all while helping our clients retain their valued customers across all customer-contact channels. Headquartered in Atlanta,...

About Ubiquity
We're on a mission to empower small businesses and their employees to build financial security and peace of mind. By combining innovative technology with affordable retirement solutions and best in class customer support, we're leveling the playing field for those who need it most.
We're a small but mighty team of engineers and product professionals who believe technology can cre...

At Authenticom, we are the business behind the business in the automotive industry! We're a remote-first company, with our headquarters in La Crosse, Wisconsin, and team members across the US and Canada. But location isn't what defines us. What defines us is how we work together to create exceptional results, no matter where we are.
Position Summary
We are seeking a highly motivated and experie...

The Field Service Specialist is responsible for providing support on Epson Professional Imaging, Industrial and Commercial products regarding repair, usability, serviceability, installation, training and configuration to ensure a very high level of customer satisfaction. Ensure customer satisfaction is delivered and minimizes the amount of down-time the customer experiences. Supports pre and po...

Job Description
The Material Control Specialist II is responsible in organizing, monitoring & ensuring the accuracy and importation of Engineering & Supplier data into the Material Management System (MMS). They will assist with training and guiding Material Control Specialist 1's with established processes and to monitor progress with workload. Material Control Specialist II's are assigned to m...

Sales Specialist
RTA Cabinet Store @ Renovation Brands
About the Role:
We are seeking an experienced Sales Specialist who will engage with qualified leads to guide customers through the design and purchasing process. This role involves connecting with Customers remotely via phone, email, video chat, and text to understand their project needs, creating accurate designs using 20/20 kitchen desig...

Customer Support Specialist - Travel Industry (Remote)
Location: Remote - USA Based
Schedule: Flexible | Part-Time or Full-Time Options
About Us:
We are a fast-growing, fully remote travel company specializing in unforgettable vacations, cruises, all-inclusive resorts, and adventure experiences across the globe. You'll represent a trusted brand while helping clients with booking support, inquir...