• Job Description

  Req#: C9448-24-0133?language=en&page=37&sort=publicationDateDesc

  Job summary

  Our new Automation Analyst/Developer Lead (RPA) will join a professional and dynamic team committed to helping the trust achieve its goals. We offer a supportive environment working inside an excellent team and this is a great opportunity to join us.

  The Data Services team are delivering a programme of technological improvement and dynamic data delivery. The role of Automation Analyst/Developer Lead (RPA) will sit within the team to help drive operational efficiencies, support standardisation of business processes and improve data quality.

  Please note that should we receive a high number of applications, we reserve the right to close the advert earlier than advertised.

  Main duties of the job

  The role will require an individual who has Business Analysis skills and the technical ability to configure automated solutions. They will need to be able to map out business processes, identify and eliminate unnecessary non-value adding steps and design automated solutions which streamline and improve efficiency of workflows. A good understanding of business problems will be required to implement solutions that balance the benefits with cost and time.

  About us

  Rated 'Outstanding' by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.

  There's one reason why our services are outstanding - and that's our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey.

  If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development.

  Date posted

  08 March 2024

  Pay scheme

  Agenda for change

  Band

  Band 7

  Salary

  £43,742 to £50,056 a year per annum, pro-rata

  Contract

  Fixed term

  Duration

  12 months

  Working pattern

  Full-time, Flexible working

  Reference number

  448-SUPS-6094636

  Job locations

  The Meadows

  Units 7/8 Meadow Lane Business Park

  St Ives

  PE27 4LG

  
  

  Job description

  Job responsibilities

  1. Lead the provision of technical solutions in the delivery and maintenance of a trust wide Automation Hub linking into the Intelligence Hub.
  2. Enable delivery of a consistent, technical solution for the automation of processes and data from key line of business systems across the trust.
  3. Underpin the effective use of automation and technology to support and improve health and health care delivery at the trust by managing automation tools, platform environment, system security, system planning and technical documentation.
  4. The post holder will provide specialist advice relating to the automation of NHS processes and data within the Automation Hub.
  5. Provide technical expertise and in depth understanding of NHS information from a variety of systems.
  6. To design and manage the creation and maintenance process of the automation tools and its processes.
  7. To deliver Business analysis, creation of PDDs, SDDs, design of as-is and to-be process design and development of actual processes through bots.
  8. Development and maintaining accurate documentation regarding the used by the Automation Tools.
  9. Identify scope, benefits, constraints, and risks for Intelligent Automation (IA) initiatives (including Robotic Process Automation (RPA)) capture and document current state manual processes.
  10. Engage with cross-functional teams to understand current processes, identify efficiency opportunities prior to automation and develop business requirements documentation of the process to be automated in a manner that is understood by the business users and can be shared with the Data Services Team and stakeholders.
  11. Collaborate with the Improvement and Transformation team on RPA opportunities, offering valuable guidance and support.
  12. Drive RPA adoption across the organisation, sharing the benefits and increasing understanding of the opportunities.
  13. Embrace a QI and Agile methodology/mindset in approaching developments, adapting style/approach to effectively support individuals through the change process.

  Job description

  Job responsibilities

  1. Lead the provision of technical solutions in the delivery and maintenance of a trust wide Automation Hub linking into the Intelligence Hub.
  2. Enable delivery of a consistent, technical solution for the automation of processes and data from key line of business systems across the trust.
  3. Underpin the effective use of automation and technology to support and improve health and health care delivery at the trust by managing automation tools, platform environment, system security, system planning and technical documentation.
  4. The post holder will provide specialist advice relating to the automation of NHS processes and data within the Automation Hub.
  5. Provide technical expertise and in depth understanding of NHS information from a variety of systems.
  6. To design and manage the creation and maintenance process of the automation tools and its processes.
  7. To deliver Business analysis, creation of PDDs, SDDs, design of as-is and to-be process design and development of actual processes through bots.
  8. Development and maintaining accurate documentation regarding the used by the Automation Tools.
  9. Identify scope, benefits, constraints, and risks for Intelligent Automation (IA) initiatives (including Robotic Process Automation (RPA)) capture and document current state manual processes.
  10. Engage with cross-functional teams to understand current processes, identify efficiency opportunities prior to automation and develop business requirements documentation of the process to be automated in a manner that is understood by the business users and can be shared with the Data Services Team and stakeholders.
  11. Collaborate with the Improvement and Transformation team on RPA opportunities, offering valuable guidance and support.
  12. Drive RPA adoption across the organisation, sharing the benefits and increasing understanding of the opportunities.
  13. Embrace a QI and Agile methodology/mindset in approaching developments, adapting style/approach to effectively support individuals through the change process.

  Person Specification

  Qualifications

  Essential

  • Degree or equivalent level qualification in a numerate/analytical discipline or equivalent industry experience and some amount of experience in an NHS RPA role

  Desirable

  • PRINCE/AGILE project management skills
  • Any AI/ML/RPA solution provider certification or qualification

  Training

  Essential

  • Evidence of Continuous Professional Development, i.e. specialist IM&T training/study/research, attendance at relevant conferences/workshops

  Experience and Skills

  Essential

  • Experience of enabling change in an organisational context, by defining needs and recommending solutions that deliver value to people
  • Knowledge and experience of Automation software (e.g., UIPath, Blue Prism, Automation Anywhere, Power Automate)
  • Business Analysis skills to capture, document and map business problems, identify opportunities for improvement
  • Ability to translate the procedural steps to develop automated solutions that meet the customer's needs
  • Experience of application of a range of investigative/business analysis and change management processes, tools and techniques
  • Strong background in liaising with a wide range of stakeholders to drive business requirements
  • Experience of developing business scenarios and user requirements, and the ability to understand technical architectures and messaging standards
  • Technical understanding of business theories and practices for requirement gathering
  • An understanding of team management, policies and procedures governing the organisational approach to managing staff
  • Experience in developing and maintaining effective working relationships with team members, stakeholders, and collaboration across all levels of the trust
  • Understanding of Data Protection legislation and GDPR

  Desirable

  • Experience of delivering Solutions using key NHS applications including ESR, ERS, TPP SystmOne, trac, NHS Jobs
  • Understanding of the NHS and current agenda
  • Experience of Microsoft Azure Synapse or Data Warehousing methodologies

  Behaviours

  Essential

  • High level of personal motivation and dedication
  • Enthusiastic, forward-thinking, can-do attitude
  • High focus on customer service and user requirements
  • Fair, reasonable and approachable manner
  • Take overall ownership for own developments but also willing and able to step in when the situation arises to support the rest of the teamker and creative flair
  • Act politely and behave appropriately at all times

  Desirable

  • Ability to reconcile conflicting priorities
  • Negotiation and persuasion skills
  • Ability to diffuse a difficult situation

  Person Specification

  Qualifications

  Essential

  • Degree or equivalent level qualification in a numerate/analytical discipline or equivalent industry experience and some amount of experience in an NHS RPA role

  Desirable

  • PRINCE/AGILE project management skills
  • Any AI/ML/RPA solution provider certification or qualification

  Training

  Essential

  • Evidence of Continuous Professional Development, i.e. specialist IM&T training/study/research, attendance at relevant conferences/workshops

  Experience and Skills

  Essential

  • Experience of enabling change in an organisational context, by defining needs and recommending solutions that deliver value to people
  • Knowledge and experience of Automation software (e.g., UIPath, Blue Prism, Automation Anywhere, Power Automate)
  • Business Analysis skills to capture, document and map business problems, identify opportunities for improvement
  • Ability to translate the procedural steps to develop automated solutions that meet the customer's needs
  • Experience of application of a range of investigative/business analysis and change management processes, tools and techniques
  • Strong background in liaising with a wide range of stakeholders to drive business requirements
  • Experience of developing business scenarios and user requirements, and the ability to understand technical architectures and messaging standards
  • Technical understanding of business theories and practices for requirement gathering
  • An understanding of team management, policies and procedures governing the organisational approach to managing staff
  • Experience in developing and maintaining effective working relationships with team members, stakeholders, and collaboration across all levels of the trust
  • Understanding of Data Protection legislation and GDPR

  Desirable

  • Experience of delivering Solutions using key NHS applications including ESR, ERS, TPP SystmOne, trac, NHS Jobs
  • Understanding of the NHS and current agenda
  • Experience of Microsoft Azure Synapse or Data Warehousing methodologies

  Behaviours

  Essential

  • High level of personal motivation and dedication
  • Enthusiastic, forward-thinking, can-do attitude
  • High focus on customer service and user requirements
  • Fair, reasonable and approachable manner
  • Take overall ownership for own developments but also willing and able to step in when the situation arises to support the rest of the teamker and creative flair
  • Act politely and behave appropriately at all times

  Desirable

  • Ability to reconcile conflicting priorities
  • Negotiation and persuasion skills
  • Ability to diffuse a difficult situation

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  Cambridgeshire Community Services NHS Trust

  Address

  The Meadows

  Units 7/8 Meadow Lane Business Park

  St Ives

  PE27 4LG

  
  

  Employer's website

  https://www.cambscommunityservices.nhs.uk/careers (Opens in a new tab)

  Employer details

  Employer name

  Cambridgeshire Community Services NHS Trust

  Address

  The Meadows

  Units 7/8 Meadow Lane Business Park

  St Ives

  PE27 4LG

  
  

  Employer's website

  https://www.cambscommunityservices.nhs.uk/careers (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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