Continuant
Tier 2 AV Support Engineer
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Job Description
- Req#: 467871
Employer Industry: Managed Services Provider and Systems Integrator
Why consider this job opportunity:
- Salary up to $7,500/month
- Medical ($0 Premium!), Dental, and Vision Benefits
- Generous Paid Time Off program, including 8 Paid Holidays
- Matching 401(K) program with 100% match
- Fitness Fund Reimbursement Program for gym memberships and massages
- Opportunity to work with a diverse workforce in a dynamic environment
What to Expect (Job Responsibilities):
- Provide technical support as an escalation point from a Tier I Engineer, including support of networked devices
- Coordinate with Customer Service team for AV activities on support cases and ensure customer satisfaction
- Read and interpret electronic schematics and architectural blueprints
- Conduct maintenance tasks to ensure AV systems operate optimally
- Document issues in a knowledge base format for internal and external use
What is Required (Qualifications):
- 5+ years of experience in the AV sector with a proven record of installing, commissioning, and troubleshooting corporate AV systems
- Experience with technical problem analysis and resolution in multi-discipline environments
- Proficiency in drafting software (AutoCAD, Visionworks, etc.)
- Knowledge of networking principles and deep technical knowledge of AV concepts and integrations
- Experience with MSFT Office, particularly Excel, Word, Outlook, Teams
How to Stand Out (Preferred Qualifications):
- 7+ years of related experience
- AV Design Experience
- Formal education in Electronics or a related field
- AVIXA (InfoComm) Audio-Visual Industry Certifications
- QSC Q-Sys Certification (Level 1 & 2)
#ManagedServices #AVEngineering #TechnicalSupport #CareerOpportunity #CompetitiveBenefits
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