J.P. Morgan
AV Technology Regional Support Lead AV Deployment & Ops
This job is now closed
Job Description
- Req#: 210600065
- Leads teams of technologists that provide end-to-end application or infrastructure service delivery for the successful business operations of the firm
- Executes policies and procedures that ensure operational stability and availability
- Monitors production environments for anomalies, address issues, and drive evolution of utilization of standard observability tools
- Escalates and communicate issues and solutions to the business and technology stakeholders, actively participating from incident resolution to service restoration
- Leads incident, problem, and change management in support of full stack technology systems, applications, or infrastructure
- 5+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
- Experience managing applications or infrastructure in a large-scale technology environment both on premises and public cloud
- Proficient in observability and monitoring tools and techniques
- Experience executing on processes in scope of the Information Technology Infrastructure Library (ITIL) framework
- Expertise with integration and deployment oversight of refresh and new build projects.
- Working knowledge in one or more general purpose programming languages and/or automation scripting
- Practical experience with public cloud
Elevate Your Career as a Technology Support Lead
Are you ready to make a significant impact at the heart of our business services? Join our dynamic team and lead the charge in innovating and refining technology operations. As a Technology Support Lead within our Corporate Sector AV Development and Ops team, you'll play a pivotal role in ensuring the stability, availability, and performance of our production services.
As a Technology Support Lead in the Corporate Sector AV Development and Ops team, you will collaborate with a diverse group of professionals to maintain the stability, availability, and performance of our production services. In this role, you will oversee daily system maintenance, where your technical expertise and critical thinking skills will be invaluable. Together, we will identify, troubleshoot, and resolve issues, ensuring a seamless experience for all users.
Job responsibilities
Required qualifications, capabilities, and skills
Preferred qualifications, capabilities, and skills
About the company
J.P. Morgan is a leader in financial services, offering solutions to clients in more than 100 countries with one of the most comprehensive global product platforms available. We have been helping our clients to do business and manage their wealth for more than 200 years. Our business has been built upon our core principle of putting our clients' interests first.
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.