MUFG Americas
AVP Client Management Front Office Change Project Manager
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Job Description
- Req#: 10052038-WD
Do you want your voice heard and your actions to count?
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world. Across the globe, we’re 180,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
We are MUFG. 360 years of heritage. A world-class set of businesses. And more than 180,000 employees in 50 markets. It’s no surprise that MUFG has grown to become one of the top five banks in the world. Our services include commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing. MUFG offers stability in an ever-changing market, providing services to high-profile clients worldwide.
Our vision? To become the world’s most trusted financial group. You’ll help us achieve it. Please visit our website for more information - mufgemea.com.
Department Overview: The Change Management division is a global Programme Delivery Management team responsible for the delivery of the strategic Delivery portfolio across Bank and Securities entities in EMEA. The team is based in London with oversight, prioritization & delivery for the International Securities business portfolio and Bank London branch portfolio’s. The Delivery portfolio is delivered across key regional programs of work (Front Office, Regulatory Compliance & Operations, Finance, Risk & Data , Human Resources, Technology, and Planning), and overseen by the Regional Portfolio Committee.
Outside of the core Programme delivery portfolio; the Change management function leads a stream that develops and delivers Strategic or Transformation programs of work. The objectives of these are predominately to drive simplification and deliver a sustainable operating model in EMEA that is aligned with strategic business or functional targets. This stream currently manages the delivery of various initiatives that help define and delivery against strategic or MTP initiatives for EMEA management.
Purpose Of The Role: The FO Change Management Team comprises of experienced professionals with subject matter expertise across Investment Banking businesses and knowledge of support functions including Legal, Risk, Finance, Operations and Technology. The team are valued for their thought leadership, ability to deliver, structured approach to problem solving, longer-term strategic vision without losing sight of the detail, and their capacity to dissect and frame complex solutions while managing stakeholder expectations.
The successful candidate will be part of the Front Office Change function reporting into the head of the team in the development and delivery of initiatives within the team’s book of work. Cross project synergies, dependencies and challenges will need to be identified and managed to ensure efficient delivery.
The candidate will have experience or knowledge dealing with administrative and oversight elements of the full end to end onboarding process at an Investment Bank. Experience working with Front Office teams and support functions such as Client Management Services, Onboarding KYC AML teams, and must be comfortable dealing with senior stakeholders in that space.
The right candidate will work closely with the Front Office, and Support Functions including Client Management Services teams. The Candidate must be able to operate independently, facilitate successful meetings, working groups and contribute to steering committees.
The right candidate must be familiar with Client Onboarding best practices, Project Management methodologies and tools. Key responsibilities will include the creation and maintenance of RAID logs, Project Plans, Business Justification Documents, and Status Reports to see projects through to completion.Responsibilities:
• Business Analysis and full lifecycle Project management
• Create and deliver project work plans and revise as appropriate to meet changing needs and requirements
• Competent in managing to established project methodology and best practice
• Facilitate effective meetings and Working Groups
• Ensure project documentation is complete, current, and appropriately stored
• Work closely with relevant stakeholders to ensure effective and efficient implementation of the project(s)
• Submit project status reports; coordinate and provide updates to steering committees
• Collaborate with key stakeholders to achieve clear outcomes/deliverables in relation to the strategic and transformational book of work
• Manage implementation deliveries ensuring transparency of risks, issues and dependencies that are fully aligned to functional / business owners
Skills & Experience:
• Business Analysis and Project Management with over 4 years’ experience
• Experience in front to back Client Onboarding, KYC, AML
• Experience driving projects e2e from design, to implementation through to embedding in BAU
• Experience of different project delivery methodologies such as Agile or Waterfall, PRINCE2
• Good understanding of Client Onboarding and Management with a focus on Investment
• Understanding of KYC/AML processes and best practices
• Knowledge of Investment Banking client types/counterparties
• Review, Design and Implementation of Processes and Procedures
• Operating Model Review, Design and Implementation
• Process mapping capabilities
• Excellent communicator at all levels
• Good writing skills and attention to detail
• Proficiency PPT and XLS skills
Education / Qualifications:
• Degree level (min)
• Project management or Financial markets led accreditation (beneficial)
We are open to considering flexible working requests in line with organisational requirements.
MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.
We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.
About the company
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