• Job Description

  Req#: JR24030147

  We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

  Working Arrangement

  Hybrid

  Job Description

  The opportunity

  The AVP, Global Talent Development will serve as a critical link between our global talent development vision and leadership capabilities across the organization. As a senior thought leader in the space, the AVP will own the strategy for colleague learning and leadership development inclusive of top talent programing and executive coaching and assessments. In short, this leader will bring our leadership DNA to life.

  In this role, you’ll have the opportunity to combine your passion for leadership development, coaching, assessments, and organizational effectiveness. You’ll need to demonstrate exceptional skills in strategic thinking, communication, and partner management on a global scale to demonstrate credibility and success.

  The AVP will report into the VP Global Talent Management and Development and partner across the Global Human Resources Communications Team and the business. The AVP will have accountability for a global reporting team.

  Key Accountabilities

  We’re looking for a collaborative and influential leader who can leverage relationships and expertise to build trust, credibility, and successful global partnerships with the following accountabilities:

  What you will do

  • People leader – people first leader who empowers colleagues to feel ownership of their professional and personal growth and is skilled at connecting and energizing the team to drive engagement, high performance, and overall results.
  • Strategist – demonstrates an understanding of our organizational business strategy and what’s required to drive leadership behavior change on a global scale; develops and oversees a global integrated talent development strategy to build leadership capability reflective of the DNA needed to drive enterprise success now and in the future; collaborates with HR and business leaders to ensure strategy implementation is consistent across the organization and aligned with the Global talent strategy and the broader HRC strategy.
  • Analyst – applies sound judgement using talent and learning data to make recommendations on development priority areas to inform impactful development programs that drive growth. Monitor and analyze the effectiveness and impact of learning and development programs to create a culture of continuous learning. Provide periodic reports to senior management regarding the status, completion and impact of functional programs.
  • Thought leader – provides thought leadership and insights on external industry trends, research, innovation, and standard methodologies, to continuously review to ensure quality and relevance of top talent programs and impacts.
  • Implementation - Lead the Learning Community of Practice of over 200 learning professionals across the organization to insure a consistent and strong learning experience for all employees. Employ a variety of instructional techniques and formats to include learning in the flow of work into the functional learning programs. Working with Corporate Communications, create internal marketing/communications plan for new and ongoing learning programs.

  • Stakeholder management – Establishes consultative relationships with HR and GLT business leaders to advise on top talent development across the business and in key areas; champions the importance of learning and development to our culture and business objectives to drive partner engagement, support, and sponsorship
  • Vendor management – accountable for building and maintaining quality vendor partnerships; acts as the key point of contact for vendors; accountable for the procurement of contracts and health of budgets

  First Year Success Measures:

  • Ability to meet expectations of individuals, business, and teams – measurement strategy and outcomes
  • Effective budget management including spend allocation for resources, technology and external services
  • Integrated and cohesive implementation of global programs
  • Top quartile team engagement

  What motivates you?

  • You obsess about customers, listen, engage and act for their benefit.
  • You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
  • You thrive in teams and enjoy getting things done together.
  • You take ownership and build solutions, focusing on what matters.
  • You do what is right, work with integrity and speak up.
  • You share your humanity, helping us build a diverse and inclusive work environment for everyone.

  What you will bring:

  • Bachelor’s degree with an I/O background a plus
  • At least 5 years’ experience in the Financial Services industry preferred
  • 10+ years HR leadership experience; Talent management, HRP, Executive Assessments & Coaching, Learning & Development experience an asset
  • Previous experience inspiring, developing, coaching and leading teams to deliver their best
  • (ACC) Coaching certification an asset
  • Proven track record of learning and development leadership roles, preferably in global and matrixed organizations

  • Previous consulting experience and strong influencing skills a plus
  • Excellent written, verbal, and presentation skills
  • Ability to quickly establish integrity & trust
  • Strong intellectual curiosity, critical thinking, and problem-solving skills.
  • Strong project management, organizational and follow up skills when presented with multiple priorities in a fast-paced dynamic environment.
  • Demonstrated client-centric mindset and ability to build strong working relationships across all levels of the organization.
  • Excellent strategic visioning, organization, and time management skills.
  • Proven ability to manage multiple, competing priorities.
  • Attention to detail.
  • Being able to work autonomously, self-starter
  • Digital fluency and an aptitude for data analysis
  • Flexibility to attend and participate in conference calls that are convenient for stakeholders and team members in both North America and Asia.

  What can we offer you?

  • A competitive salary and benefits packages.
  • A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
  • A focus on growing your career path with us.
  • Flexible work policies and strong work-life balance.
  • Professional development and leadership opportunities.

  
  Our commitment to you

  • Values-first culture
    We lead with our Values every day and bring them to life together.
  • Boundless opportunity
    We create opportunities to learn and grow at every stage of your career.
  • Continuous innovation
    We invite you to help redefine the future of financial services.
  • Delivering the promise of Diversity, Equity and Inclusion
    We foster an inclusive workplace where everyone thrives.
  • Championing Corporate Citizenship
    We build a business that benefits all stakeholders and has a positive social and environmental impact.

  #LI-Hybrid

  About Manulife and John Hancock

  Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

  Manulife is an Equal Opportunity Employer

  At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

  It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact recruitment@manulife.com .

  Salary & Benefits

  The annual base salary for this role is listed below.

  Primary Location

  Toronto, Ontario

  Salary range is expected to be between

  $123,400.00 CAD - $229,300.00 CAD

  If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

  Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.

• About the company

  Manulife Financial Corporation is a Canadian multinational insurance company and financial services provider headquartered in Toronto, Ontario, Canada.

Notice