National Grid
Back Office Customer Service Representative
This job is now closed
Job Description
- Req#: 38839
- Open, deliver, route, scan, log and process incoming correspondence (faxes, mail, emails, return mail/email)
- Process and track Automated Clearing House (ACH) notification, return items, online lockbox decision tools, return checks, field collector payments, return and fee reports
- Basic account updates, field orders and outbound calls based on account parameters
- Perform out outbound Commercial & Industrial collections calls on accounts with balances
About the company
National Grid plc is a multinational electricity and gas utility company headquartered in London, England.
About the Position
We are presently seeking a Revenue Cycle Management Associate for an opening in Syracuse. In addition to a starting wage of $17.35 per hour, we offer excellent benefits including medical, dental, life insurance, 401(k) plan, vacation, tuition assistance and more. Under general supervision, perform administrative and back-office duties. Perform a full range of assignments consisting of related steps, processes or methods. Exercise initiative in completing recurring work while using judgment and procedures. Perform work including, but not limited to, the following:
Job Responsibilities
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