• Job Description

  Req#: C0020-25-1094?language=en&page=60&sort=publicationDateDesc

  Job summary

  The Catering department has an exciting opportunity to work as part of the team at the Season Restaurant at Solihull Hospital.

  Our retail based catering Operatives should have a passion for ensuring customers are provided with a friendly, safe and efficient service.

  The responsibilities are:

  The work involves preparation, handling and serving of foods across all areas of the Catering department and associated hospital sites. The post holder will require maintaining good food hygiene standards for patients, staff and visitors to the Trust in accordance with individual sites processes.

  Main duties of the job

  *Maintain excellent cleaning standards following cleaning schedules supplied

  *Provide high quality retail and beverage service to all customers

  *Communicate menus and promotions to customers, providing good customer service

  *Identify and report faults as required to department leads

  *Use POS tills for payment transactions, and follow departments cash handling procedures

  *Ensure codes of practice for HACCP and food safety are followed as per training

  *Temperatures of cooked foods and deliveries recorded using the designated HACCP sheets

  *Replenish stock in accordance with Retail display plans

  *Check dates and rotation of food accordingly within the working area

  *Handling cleaning chemicals in accordance with COSHH

  *Report ANY cash handling or security breaches immediately

  *Ensure Hospitality is delivered to areas as booked

  *Report abuse of service to Supervisors or line managers

  *Assist customers with needs and wheelchairs throughout the Retail and Hospitality experience

  *Be flexible in rotation of work from washing up, pan wash, counter serving, replenishing

  About us

  University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

  Details

  Date posted

  04 July 2025

  Pay scheme

  Agenda for change

  Band

  Band 2

  Salary

  £24,169 to £24,169 a year

  Contract

  Permanent

  Working pattern

  Full-time, Flexible working

  Reference number

  304-9008711

  Job locations

  Solihull Hospital

  Lode Ln

  Solihull

  West Midlands

  B91 2JL

  
  

  Job description

  Job responsibilities

  *Please Note : For a detailed job description for this vacancy, please see attached Job Description*

  Job description

  Job responsibilities

  *Please Note : For a detailed job description for this vacancy, please see attached Job Description*

  Person Specification

  Qualifications

  Essential

  • *GCSE Equivalent in English and Maths
  • *Basic Food Hygiene Certificate or willingness to undertake in the induction period

  Desirable

  • *Relevant Catering qualifications
  • *Higher Catering Education
  • *Other Education

  Experience

  Essential

  • *Health and Safety or willingness to undertake in induction period
  • *Food Hygiene Regulations or willingness to undertake in induction period
  • *Willingness to undertake specific competencies to meet the full requirements of the role

  Desirable

  • *Previous Catering Work Experience
  • *Previous Hospital or Care Experience
  • *Catering related knowledge
  • *Allergy Regulations

  Additional Criteria

  Essential

  • *Literate with basic I.T skills
  • *Read and understand written documentation
  • *Verbally communicate with people
  • *Presentable
  • *Work in large teams
  • *Able to work in hot and cold environments
  • *Time keeping

  Desirable

  • *Driving License

  Person Specification

  Qualifications

  Essential

  • *GCSE Equivalent in English and Maths
  • *Basic Food Hygiene Certificate or willingness to undertake in the induction period

  Desirable

  • *Relevant Catering qualifications
  • *Higher Catering Education
  • *Other Education

  Experience

  Essential

  • *Health and Safety or willingness to undertake in induction period
  • *Food Hygiene Regulations or willingness to undertake in induction period
  • *Willingness to undertake specific competencies to meet the full requirements of the role

  Desirable

  • *Previous Catering Work Experience
  • *Previous Hospital or Care Experience
  • *Catering related knowledge
  • *Allergy Regulations

  Additional Criteria

  Essential

  • *Literate with basic I.T skills
  • *Read and understand written documentation
  • *Verbally communicate with people
  • *Presentable
  • *Work in large teams
  • *Able to work in hot and cold environments
  • *Time keeping

  Desirable

  • *Driving License

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  University Hospitals Birmingham NHS Foundation Trust

  Address

  Solihull Hospital

  Lode Ln

  Solihull

  West Midlands

  B91 2JL

  
  

  Employer's website

  https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

  Employer details

  Employer name

  University Hospitals Birmingham NHS Foundation Trust

  Address

  Solihull Hospital

  Lode Ln

  Solihull

  West Midlands

  B91 2JL

  
  

  Employer's website

  https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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