• Job Description

  Req#: 1150997

  The Team
  The Workers’ Advisers Office is independent of WorkSafeBC (Workers’ Compensation Board) and is established by Section 350 of the Workers’ Compensation Act (WCA) to provide advice, assistance and representation to injured workers and their dependents with workers’ compensation claims. Our team of Workers' Advisers, come from diverse backgrounds in law, social work, and advocacy, is dedicated to guiding and representing workers through the intricacies of the workers' compensation system. Emphasizing empathy, integrity, and collaboration, we ensure fair outcomes and provide support to those in need. We thrive on teamwork, and are committed to fostering an inclusive environment where professional growth and development are paramount.
  
  The Role
  Workers’ Advisers are responsible for managing a large number of complex files and providing excellent service to clients in a responsive, professional manner. The Workers’ Advisers Office provides expert, independent advice regarding the interpretation of the Workers Compensation Act, its regulations and policies. A Workers’ Adviser conducts research and evidence gathering to provide clear, sound advice, and timely submissions and/or representations at appeals.
  
  Qualifications:
  Education and Experience

  • University degree in a related discipline.

  • An equivalent combination of education, training and experience may be considered.

  • One (1) or more years of experience in each of the following:

    • Providing advice to clients regarding the interpretation and application of legislation, regulation, policies and procedures;
    • Effectively managing a high volume, demanding, active caseload; and

    • Effectively managing clients in crisis (i.e., angry, distraught, suicidal).

  • One (1) or more years of relevant work experience in one or a combination of:

    • Investigation/case manager of public administration issues;
    • Adjudicator in a court, tribunal or board setting;
    • And/or Client representative before courts, tribunals or boards.

  
  Preference may be given to candidates with legal training.
  
  Provisos /Willingness statements:

  • Travel within BC may be required.

  
  For questions regarding this position, please contact Tina.Laur@wao-bc.org.
  
  About this Position:
  Amendment (August 6): Posting closing date extended to August 16.
  This position can be based in any of the following Ministry of Labour offices: Nanaimo, Richmond, Kamloops, Langley, Prince George, Campbell River, Victoria, and Kelowna.
  One (1) permanent and one (1) temporary position are available.
  The temporary opportunity is until August 30, 2025. This position may be extended or become permanent.
  Flexible work options are available; this position may be able to work up to two (2) days at home per week subject to an approved telework agreement.
  An eligibility list may be established to fill future temporary and permanent vacancies.
  A Criminal Record Check (CRC) will be required.
  This position is excluded from union membership.
  Employees of the BC Public Service must be located in BC at the time of employment.
  
  Working for the BC Public Service:
  The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.
  
  The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact IndigenousApplicants@gov.bc.ca or 778-405-3452.
  
  How to Apply:
  Your application must clearly demonstrate how you meet the job requirements listed above.
  
  Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.
  
  Resume: YES - A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.
  
  Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.
  
  Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR. Gain insights into the hiring journey by joining a Career Conversation.
  
  Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.

• About the company

  The provincial government of British Columbia is the body responsible for the administration of the Canadian province of British Columbia.

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