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Behavioral Health Call Center Supervisor
This job is now closed
Job Description
- Req#: R-16511
Employer Industry: Behavioral Health Services
Why consider this job opportunity:
- Salary up to $134,439.70 annually
- Opportunity for career advancement and growth within the organization
- Flexible routine telework option, allowing for remote work most of the time
- Collaborative and supportive work environment focused on community impact
- Engage in high-impact service delivery to support individuals in crisis
What to Expect (Job Responsibilities):
- Supervise the daily operations of the Behavioral Health Call Center, ensuring quality clinical services are provided
- Provide clinical and administrative supervision to Call Center staff, promoting adherence to established standards
- Collaborate with internal and external stakeholders to enhance the coordination of mental health services
- Deliver direct client services when escalated to a supervisor and during coverage needs
- Promote and educate the community about the crisis system and Call Center functions
What is Required (Qualifications):
- Master's degree in a mental health field with coursework meeting QMHP credentialing requirements
- Current QMHP-C certification and/or relevant Oregon licensure (LPC, LCSW, PhD, etc.)
- Three (3) to six (6) years of experience in a mental health treatment setting
- Completion of two (2) years of post-graduate clinical experience
- Background investigation, including fingerprinting, required for this position
How to Stand Out (Preferred Qualifications):
- Appropriate Oregon Licensing Board LCSW, LCP, or Clinical Psychologist
- Leadership experience in crisis services
- Experience advocating for racial equity in mental health services
- Knowledge of challenges faced by individuals with Severe and Persistent Mental Illness (SPMI)
- Ability to effectively collaborate across cultural contexts
#BehavioralHealth #CrisisManagement #MentalHealthServices #RemoteWork #CareerGrowth
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