Dutch Bros Coffee

Benefits Manager


PayCompetitive
LocationScottsdale/Arizona
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: REQ-13995

      It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time.

      Being part of the Dutch Family

      You are adaptable, a servant leader, and community-minded. You view yourself as an unfinished product on the constant pursuit of personal and professional development. We rely on our people to uphold our core values of speed, quality, and service to protect our culture and ensure our growth remains limitless!

      Dutch Bros mission statement

      We are a fun-loving, mind-blowing company that makes a massive difference one cup at a time.

      Who we are

      Dutch Bros puts people first in everything we do. Joining our team gives you the opportunity to build a compelling future while making a massive difference in the lives of our customers and communities.

      We love people and we love OUR people! Here’s what we offer

      Here at Dutch Bros, we want our employees to feel valued, and we recognize there's more to value than a salary. The following benefits and perks were hand-picked to cater to our diverse employee base:

      • Medical/Dental/Vision/Short Term Disability/Life insurances

      • Paid Sick Days

      • 401(k) plan with employer match after one year of employment

      • Education Benefit Program

      • Vacation/Floating Holidays/Paid Time Off

      • Paid Parental Leave

      • Flexible Schedule

      • Paid Volunteer Days

      • Various employee discounts

      • Office perks, such as hi-lo desks, snacks provided daily, casual dress code, and an in-house coffee bar with a dedicated Broista

      Position Overview

      As the Benefits Manager, you will oversee the organization's benefits programs, working closely with senior management to ensure the design, implementation, and continuous evaluation of health and welfare benefits, as well as mental health initiatives. You will also manage the Benefits Team and collaborate with vendors to guarantee the accurate and timely administration of benefits while providing exceptional customer service.

      Key Result Areas (KRAs)

      Benefits Program Management:

      • Oversee the organization's benefits programs, including health and welfare benefits and mental health initiatives.

      • Continuously evaluate and update benefits programs, ensuring they comply with legal requirements and industry standards.

      • Manage open enrollment processes, leading meetings, drafting employee communications, and transmitting enrollment data to vendors or administrators.

      • Manage relationships with benefit plan providers, insurers, and other third-party vendors to negotiate contracts, monitor service levels, and control costs.

      • Collaborate with leadership and internal/external partners to design and customize benefit plans that meet the needs of employees while controlling costs for the organization.

      • Oversee HRIS benefit system maintenance and updates as necessary.

      • Report benefits-related data and trends to senior leadership quarterly.

      Employee Education and Communication:

      • Develop and deliver educational programs for eligible employees, covering benefits enrollment, understanding benefits, and general insurance information.

      • Create and maintain a mental health education program aimed at destigmatizing mental health disorders and providing access to reputable mental health resources for employees.

      • Coordinate with various teams to communicate and educate employees regarding benefits and mental health initiatives.

      Benefits Team Management and Compliance:

      • Ensure that all benefits programs comply with federal, state, and local laws and regulations, including the Employee Retirement Income Security Act (ERISA) and the Affordable Care Act (ACA).

      • Manage the Benefits Team, ensuring the accurate completion of tasks and providing support as needed.

      • Ensure all benefits events are reviewed, approved in the system, and troubleshoot complex cases.

      • Collaborate with other teams to resolve errors and identify process improvement opportunities within the benefits department.

      • Ensure timely reconciliation of all benefit plans in collaboration with cross departmental teams.

      Job Qualifications

      • Bachelor’s Degree in Business Administration, Human Resources, or similar, or 4 years of Human Resources or Benefits Administration experience, required

      • 3 additional years of benefits administration experience, including 2 years in a leadership role, required

      • SHRM-CP preferred

      • WorkDay HCM experience preferred

      • Bilingual is a plus

      Location Requirement:

      • This position is based in Phoenix, AZ

      Skills

      • Benefits Administration

      • Compliance

      • Data Analytics

      • Employee education

      • Vendor management

      Physical Requirements

      • Occasional lifting up to ten lbs.
      • Must be able to work in a climate-controlled office environment
      • Vision must be good, or corrected in order to perform essential job duties
      • Hearing must be good, or corrected in order to have the ability to understand information to perform essential job duties
      • Ability to read and write in English in order to process paperwork and follow up on any actions necessary
      • Sitting for extended periods of time
      • Manual dexterity needed for keyboarding and other repetitive tasks

      This position is located in the Phoenix, AZ area and is required to be in the office, 4 days per week.

      Compensation:

      DOE

      If you like wild growth and working in a unique and fun environment, surrounded by positive community, you'll enjoy your career with us!

  • About the company

      Dutch Bros Coffee is a privately held drive-through coffee chain headquartered in Grants Pass, Oregon, United States, with company-owned and franchise locations throughout the western United States.
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