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BH Specialist - Call Center


Pay$25.90 - $33.02 / hour
LocationRancho Cucamonga/California
Employment typeFull-Time

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  • Job Description

      Req#: 4559
      Employer Industry: Healthcare Services

      Why consider this job opportunity:
      - Salary up to $33.02 per hour
      - Generous paid time off, including vacation, holidays, and sick leave
      - Opportunities for career advancement and professional development
      - Flexible telecommute work model
      - Comprehensive benefits including medical, dental, vision, and retirement plans
      - Team bonus opportunities to enhance overall compensation

      What to Expect (Job Responsibilities):
      - Assist the Call Center in meeting quality standards and ensuring members have access to necessary services
      - Develop therapeutic alliances with members using evidence-based communication skills
      - Establish and maintain effective relationships with coworkers and team members
      - Engage in outreach and support for IEHP members, demonstrating compassion and professionalism
      - Participate in quality improvement initiatives and behavioral health team meetings

      What is Required (Qualifications):
      - One (1) year of experience in a team-oriented environment with a focus on customer/client relationships
      - Bachelor's degree in Social Work, Sociology, Psychology, or a related field from an accredited institution
      - Excellent interpersonal skills and proficiency in Microsoft Word, Excel, and PowerPoint

      How to Stand Out (Preferred Qualifications):
      - Experience in behavioral health or healthcare settings
      - Knowledge of quality improvement principles and practices
      - Ability to engage in community outreach initiatives

      #HealthcareServices #Telecommute #CareerAdvancement #TeamBonus #QualityImprovement

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      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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