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BH Specialist - Call Center
Pay$25.90 - $33.02 / hour
LocationRancho Cucamonga/California
Employment typeFull-Time
This job is now closed
Job Description
- Req#: 4559
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Salary up to $33.02 per hour
- Generous paid time off, including vacation, holidays, and sick leave
- Opportunities for career advancement and professional development
- Flexible telecommute work model
- Comprehensive benefits including medical, dental, vision, and retirement plans
- Team bonus opportunities to enhance overall compensation
What to Expect (Job Responsibilities):
- Assist the Call Center in meeting quality standards and ensuring members have access to necessary services
- Develop therapeutic alliances with members using evidence-based communication skills
- Establish and maintain effective relationships with coworkers and team members
- Engage in outreach and support for IEHP members, demonstrating compassion and professionalism
- Participate in quality improvement initiatives and behavioral health team meetings
What is Required (Qualifications):
- One (1) year of experience in a team-oriented environment with a focus on customer/client relationships
- Bachelor's degree in Social Work, Sociology, Psychology, or a related field from an accredited institution
- Excellent interpersonal skills and proficiency in Microsoft Word, Excel, and PowerPoint
How to Stand Out (Preferred Qualifications):
- Experience in behavioral health or healthcare settings
- Knowledge of quality improvement principles and practices
- Ability to engage in community outreach initiatives
#HealthcareServices #Telecommute #CareerAdvancement #TeamBonus #QualityImprovement
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