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Bi-lingual Call Center Rep / Pharmacy Tech Support (Remote in the US)
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Job Description
- Req#: R1494469
Employer Industry: Healthcare and Life Sciences
Why consider this job opportunity:
- Salary up to $18.00 per hour
- Opportunity for conversion to a full-time employee
- 100% remote work flexibility
- Supportive and inclusive corporate culture
- Chance to make a positive impact on patient outcomes and healthcare solutions
- Comprehensive training and development resources available
What to Expect (Job Responsibilities):
- Serve as the primary call center contact for patients, pharmacies, and medical professionals
- Provide initial support for customer requests via telephone, email, fax, or other contact methods
- Quickly assess issues and provide first-level support for problem resolution
- Document resolutions and escalate unresolved issues to the appropriate departments
- Suggest recommendations to management based on operational challenges
What is Required (Qualifications):
- High School Diploma or equivalent
- Pharmacy Technician experience required
- HIPAA certification
- Minimum of 3 years of call center experience
- Experience in medical claim processing is a plus
How to Stand Out (Preferred Qualifications):
- Bilingual (English/Spanish) is a plus
- Experience in a healthcare call center environment
#Healthcare #CallCenter #PharmacySupport #RemoteWork #CareerOpportunityAbout the company
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