IQVIA
Bi-lingual Pharmacy Tech Support Call Center Rep (Work from Home anywhere in the US)
5 days agoWhat's your preference?
Job Description
- Req#: R1490556
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Salary up to $18.00 per hour
- Opportunity for contract-to-full-time conversion within the employer
- Work remotely from anywhere in the U.S.
- Be part of a diverse corporate culture that values teamwork and inclusiveness
- Chance to provide vital support to patients in need of therapies
- Multiple shift options available for work-life balance
What to Expect (Job Responsibilities):
- Serve as the primary contact for patients, pharmacies, and medical professionals using the Opus Health program
- Provide initial support for customer requests via telephone, email, and fax
- Quickly assess user issues and provide first-level support for problem resolution
- Document resolutions and escalate unresolved issues to appropriate teams
- Recognize operational challenges and suggest recommendations to management
What is Required (Qualifications):
- High School Diploma or equivalent
- Required experience as a Pharmacy Technician
- HIPAA certification
- Minimum of 3 years of call center experience
- Bilingual in English and Spanish
How to Stand Out (Preferred Qualifications):
- Experience in medical claim processing
#HealthcareServices #RemoteWork #PharmacySupport #CareerOpportunities #DiversityAndInclusion
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
IMS Health and Quintiles are now IQVIA. We are committed to providing solutions that enable healthcare companies to innovate with confidence, maximize opportunities and, ultimately, drive healthcare forward. We do this via breakthroughs in insights, t...
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