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Bilingual Clinical Support Specialist
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Job Description
- Req#: 2d5b1ce6-b5e1-48c0-9219-0f64d55c8b27
Employer Industry: Virtual Health Engagement
Why consider this job opportunity:
- Competitive salary
- Comprehensive health insurance including medical, dental, vision, LTD, STD, and life insurance
- 401(k) plan
- Unlimited paid time off and 11 paid company holidays
- Engaging team events
- Opportunity to make a significant impact on the lives of underserved populations
What to Expect (Job Responsibilities):
- Contact members promptly regarding out-of-range vital signs or device readings
- Assist members with the use of mobile care management devices
- Communicate with members to identify risks and educate them on recommended device ranges
- Educate members about concerning symptoms and options for outreach, including when to refer to the ER
- Collaborate with health coaches, customer service, and tech support teams to support members effectively
What is Required (Qualifications):
- Fluent in Spanish
- Current and active RN license
- Minimum of 1-3 years of experience in a critical care setting
- Understanding of chronic disease management and progression
- Proven ability to work effectively in a remote setting with strong communication skills
How to Stand Out (Preferred Qualifications):
- Previous experience in an emergency room setting
- Experience working with diverse populations
- Understanding of Medicaid and/or Medicare
- Familiarity with Motivational Interviewing techniques
- Experience in care coordination or case management roles
#VirtualHealth #ClinicalSupport #HealthcareCareers #RemoteWork #DiversityInHiringAbout the company
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