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Bilingual Community Engagement Specialist (Remote, Full Time - Weekends)
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Job Description
- Req#: 8293450002
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Salary of $23 per hour depending on experience
- Comprehensive health, vision, and dental insurance
- Employer-sponsored 401k plan
- Flexible vacation policy - take the time you need to recharge
- Monthly $100 work from home expense stipend for your WFH days
- Opportunity for rapid career progression with plenty of room for personal growth
What to Expect (Job Responsibilities):
- Identify, outreach, engage, and enroll individuals into the program virtually through phone, text, email, and in-person at various locations
- Listen openly to eligible members and adopt a supportive communication style to facilitate enrollment
- Educate partners about the organization's services, focusing on linking eligible members to the Enhanced Care Management program
- Leverage community knowledge and customer service skills to build trust and enroll members in the program
- Manage the end-to-end enrollment funnel and provide updates on progress and any delays
What is Required (Qualifications):
- Must be physically located in the United States
- 1+ year of experience working in a metric or quota-driven environment
- Proven track record of exceeding performance indicators
- Bilingual (English/Spanish) with excellent communication skills in both languages
- Strong technical skills and comfort with utilizing multiple technology platforms
How to Stand Out (Preferred Qualifications):
- Excellent listening skills with the ability to understand others' feelings or thoughts based on nuances
- Experience with high-volume outreach and engagement campaigns
- Reliability and comfort in an ever-changing environment focused on improving community wellbeing
#HealthcareServices #CommunityEngagement #CareerOpportunity #CompetitivePay #DiversityAndInclusion
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