RBC
Bilingual Credit Management Resolution Officer - Remote
This job is now closed
Job Description
- Req#: R-0000067253
Employer Industry: Financial Services
Why Consider this Job Opportunity:
- Competitive compensation and bonuses
- Comprehensive Total Rewards Program
- Opportunity for career development and access to various job opportunities
- World-class training program in financial services
- Dynamic, collaborative, and high-performing team
- Ability to work remotely from home
What to Expect (Job Responsibilities):
- Engage with clients through outbound calls regarding outstanding payments
- Educate and provide advice on credit solutions
- Negotiate tailored payment arrangements for overdue accounts
- Resolve problems and maintain relationships with partners
- Support colleagues to meet client needs
What is Required (Qualifications):
- Ability to work independently and meet technological requirements
- Strong interpersonal, communication, and problem-solving skills
- Fluency in French and English
- Flexibility to work various shifts
- Previous customer service experience
How to Stand Out (Preferred Qualifications):
- Past experience in needs-based solutions
- Negotiation skills
- Experience in a metrics-based performance environment
- Previous experience in a contact/call center or financial/service industry
#FinancialServices #CareerOpportunity #RemoteWork #CompetitiveCompensation #TrainingProvided
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Royal Bank of Canada (RBC), is a diversified financial services company. The Company provides personal and commercial banking, wealth management services, insurance, investor services and capital markets products and services on a global basis. The Com...
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