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Bilingual Customer Service Advocate, Remote
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Job Description
- Req#: 1559776
Employer Industry: Customer Service Solutions
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on client satisfaction and member experience
- Engage in meaningful work that contributes to the mission of helping disabled veterans
- Comprehensive training provided to enhance skills and knowledge in customer service
What to Expect (Job Responsibilities):
- Serve as a primary point of contact for customer inquiries and support
- Advocate for clients by resolving issues and providing solutions promptly
- Maintain accurate records of customer interactions and transactions
- Collaborate with team members to improve service delivery and customer satisfaction
- Participate in ongoing training and development programs to enhance service capabilities
What is Required (Qualifications):
- Must have a strong passion for customer service and advocacy
- Excellent verbal and written communication skills
- Ability to work effectively in a team-oriented environment
- Prior experience in customer service or a related field is preferred
- Must be available for scheduled work shifts
How to Stand Out (Preferred Qualifications):
- Experience working with disabled veterans or in a nonprofit organization
- Familiarity with customer service software and tools
- Bilingual skills are a plus
- Strong problem-solving abilities and a proactive approach to customer service
#CustomerService #Advocacy #CareerOpportunity #VeteranSupport #TrainingProvided
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
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Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
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