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Bilingual Customer Service Advocate, Remote

5 days ago

Pay$18.00 / hour
LocationOdessa/Texas
Employment typeFull-Time

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  • Job Description

      Req#: 1559940
      Employer Industry: Customer Service Solutions

      Why consider this job opportunity:
      - Opportunity for career advancement and growth within the organization
      - Supportive and collaborative work environment
      - Chance to make a positive impact on client satisfaction and member experience
      - Engaging mission-driven work that emphasizes importance and value
      - Flexible work arrangements to accommodate personal needs

      What to Expect (Job Responsibilities):
      - Serve as a customer advocate, addressing inquiries and resolving issues effectively
      - Collaborate with team members to enhance overall customer service experience
      - Implement strategies to improve service delivery and client satisfaction
      - Maintain up-to-date knowledge of company policies and services
      - Participate in training and development programs to enhance skills and competencies

      What is Required (Qualifications):
      - Strong commitment to customer service excellence
      - Ability to work collaboratively within a team environment
      - Excellent communication and interpersonal skills
      - Proven problem-solving abilities
      - Previous experience in a customer service role

      How to Stand Out (Preferred Qualifications):
      - Experience in a mission-driven or service-oriented organization
      - Familiarity with customer relationship management (CRM) software
      - Bilingual skills to assist a diverse customer base
      - Background in advocacy or support roles for clients with special needs

      #CustomerService #CareerOpportunity #MissionDriven #ClientAdvocacy #Teamwork

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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