• Job Description

  Req#: 403980
  Employer Industry: Customer Experience (CX) Industry
  
  Why consider this job opportunity:
  - Salary up to $21.00/h
  - No equipment needed; the employer provides everything necessary for the job
  - Enjoy the flexibility of working from home, saving time and reducing stress
  - Join a supportive community focused on engagement and recognition
  - Hands-on paid virtual training with ongoing job-specific training
  - Opportunities for career advancement, with 93% of managers promoted from within
  
  What to Expect (Job Responsibilities):
  - Provide exceptional customer service to Intuit customers using the QuickBooks application
  - Assist both English and French-speaking customers with technical support
  - Navigate between screens efficiently while multitasking to resolve customer inquiries
  - Participate in training sessions and maintain webcam presence as required
  - Contribute to a positive team environment and support fellow associates
  
  What is Required (Qualifications):
  - Must reside in Canada
  - Minimum age of 18 years
  - High school diploma or equivalent
  - Flexibility to work various shifts, including nights, evenings, and weekends
  - Ability to pass a background check
  
  How to Stand Out (Preferred Qualifications):
  - Strong verbal and written communication skills in both French and English
  - Previous experience in technical customer service support
  - Accounting and bookkeeping experience is considered an asset
  - Ability to multitask effectively in a fast-paced environment
  
  #CustomerExperience #BilingualSupport #RemoteWork #CareerAdvancement #FlexibleShifts
  
  We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
  We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

• About the company

  At Sitel Group, we redefine the way brands connect with their customers – one experience at a time. With our People First culture, we have a commitment to our associates to allow for tremendous growth across an exciting range or global opportunities, including working from home. In fact, around 93 percent of our non-agent positions are filled by internal talent today. We know our success is due to our diverse, talented and passionate people. Begin your journey today!

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