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Bilingual Customer Service Associate
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Job Description
- Req#: 405275
Employer Industry: Customer Experience (CX)
Why consider this job opportunity:
- Salary of $16/hour with incentive opportunities
- Flexibility of a seasonal role, with the potential to transition to a permanent position
- Opportunity for career advancement with 84% of managers promoted from within
- Work remotely with provided computer equipment
- Hands-on, 100% paid training to enhance skills
- Employee discounts and referral bonuses available
What to Expect (Job Responsibilities):
- Provide basic technical support via phone in both Spanish and English
- Deliver an exceptional support experience to customers
- Communicate effectively with a diverse range of customers
- Ensure a memorable and delightful experience for all callers
- Handle inbound calls only, with no cold calling involved
What is Required (Qualifications):
- Must be fluent in both Spanish and English
- High School Diploma or GED Equivalent is required
- Candidates must be at least 18 years of age
- Must have a hardwired internet connection with required speeds
- A quiet and distraction-free home office environment is necessary
How to Stand Out (Preferred Qualifications):
- Experience in customer service or technical support roles
- Familiarity with remote work technologies and tools
- Strong problem-solving skills and a proactive approach to customer interactions
#CustomerExperience #RemoteWork #CareerGrowth #CustomerSupport #BilingualJobs
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
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