AlgaeCal
Bilingual Customer Service Representative (English/Spanish) - Waterloo
This job is now closed
Job Description
- Req#: 3176949FA1
Employer Industry: Health and Wellness
Why consider this job opportunity:
- Starting salary of $50,000 with potential for rapid increases as training targets are met
- Generous healthcare plan
- Flexible Stat Holidays with the option to bank days for later use
- Provided with a top-notch Mac computer to ensure you have the best tools for your job
- Opportunities for supported professional development and continued learning through training and coaching
- Join a positive and supportive team culture focused on making a difference in people's lives
What to Expect (Job Responsibilities):
- Act as a knowledge base for customers' inquiries regarding products and bone health
- Actively listen to customers and provide information to help them make informed decisions about their health
- Process orders and returns while supporting customers via email and phone
- Help customers understand their DEXA bone scan results
- Maintain records of customer interactions and manage administrative tasks
What is Required (Qualifications):
- Must be fluent in both English and Spanish (verbal and written)
- Solid background in customer service
- Highly motivated to work from home and manage a flexible schedule
- Strong organizational skills and ability to multitask effectively
- Willingness to accept and act on feedback for continuous improvement
How to Stand Out (Preferred Qualifications):
- Experience in a customer-facing role within the health or wellness industry
- Passion for natural health and wellness
- Proven track record of building rapport with customers
- Ability to thrive in a fast-paced, evolving work environment
- Enthusiasm for professional development and learning opportunities
#HealthAndWellness #CustomerService #CareerOpportunity #BilingualJobs #ProfessionalDevelopment
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Increase your bone density –– and live life on your terms again –– with AlgaeCal's scientifically-backed, algae-based calcium supplements.
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