Uline

Bilingual Customer Service Representative (French)


PayCompetitive
LocationCambridge/Ontario
Employment typeFull-Time

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  • Job Description

      Req#: R255355

      Bilingual Customer Service Representative

      (English / French)

      Pay from $32 to $36 per hour with significant growth and earning potential!

      Toronto Branch

      3333 James Snow Parkway, Milton, ON L9T 8L1

      Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, you’ll dig into order details to deliver an exceptional experience our French-speaking customers love. Our company continues to grow, creating new career opportunities and job stability you can count on.

      Better together! This position is on-site, and we are looking for people who share our passion.

      Hours: Monday - Friday, 9:30 AM to 6 PM.

      Position Responsibilities

      • Process customer orders and inquiries in a collaborative call center using world-class technology.

      • Communicate with customers over phone, email and chat.

      • Help customers navigate Uline's website and online ordering.

      • Become a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.

      Minimum Requirements

      • High school diploma or equivalent. Bachelor's degree preferred.

      • Prior customer service experience is a plus, but we’ll train you to provide legendary service for our customers!

      • Bilingual (English / French) - fluent in both verbal and written forms.

      Benefits

      • Company-paid extended health coverage and RRSP with 6% employer match that starts day one!

      • Multiple bonus programs.

      • Paid holidays and generous paid time off.

      • Tuition Assistance Program that covers professional continuing education.

      Employee Perks

      • On-site café, outdoor patio and first-class fitness center.

      • Monthly employee-appreciation events.

      • Opportunities for community involvement.

      • Best-in-class, clean, modern facilities.

      About Uline

      Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.

      Uline is a drug-free workplace.

      Uline is an Equal Opportunity Employer

      #LI-BW1

      #LI-TOR001

      (#IN-TORCS)

      Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

  • About the company

      Uline is a privately held American company which offers shipping and other business supplies.

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