Remote Jobs
Bilingual (English/Spanish) Customer Service Representative
5 days agoWhat's your preference?
Job Description
- Req#: 744000072816275
Employer Industry: Home Innovations and Consumer Products
Why consider this job opportunity:
- Salary up to $44,000
- Eligibility for monthly and annual bonus programs
- Comprehensive benefits including medical, dental, vision, and 401(k) with company match from day one
- Opportunities for career advancement through a self-led development program
- Fully remote position with flexible work environment
- Supportive and inclusive company culture that values diversity
What to Expect (Job Responsibilities):
- Serve as the primary contact for inbound calls from Spanish- and English-speaking consumers
- Provide empathetic and solution-oriented support for product, technical, and warranty issues
- Guide consumers through repair or installation processes using product knowledge
- Maintain professionalism while managing a high volume of diverse inquiries
- Document call details, product issues, and troubleshooting steps accurately
What is Required (Qualifications):
- High school diploma or equivalent required
- Minimum 2 years of experience in a contact center or customer service role
- Fluent in both English and Spanish
- Excellent verbal and written communication skills
- Comfortable with PC-based tools and Microsoft Office, particularly Outlook and Word
How to Stand Out (Preferred Qualifications):
- Associate's or Bachelor's degree
- Experience with ERP systems (SAP, Oracle, etc.)
#HomeInnovations #CustomerService #BilingualSupport #RemoteWork #CareerGrowth
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