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Bilingual Outbound Call Center Rep - Remote
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Job Description
- Req#: 6302809003
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Starting hourly rate of $15.00 with unlimited monthly commission potential
- Competitive benefits including medical, dental, and vision plans
- Bi-weekly pay with monthly commission bonus potential
- 401K, employee stock purchase program, and tuition reimbursement
- Opportunity to work remotely with provided equipment
- Supportive team environment focused on improving lives and making a difference
What to Expect (Job Responsibilities):
- Make an average of 50 outbound calls per hour to offer and schedule free in-home or virtual health evaluations
- Follow approved scripts to ensure members understand the terms and respond to inquiries professionally
- Meet daily productivity goals, including 300-400 outbound dials and 24 appointments set per day
- Adjust, reschedule, and cancel appointments as requested by members and providers
- Monitor performance results and report member complaints to management
What is Required (Qualifications):
- High School Diploma or equivalent preferred
- Minimum of 1 year call center experience or 2+ years general work experience
- Experience in a metrics-driven environment with outbound calling preferred
- Strong communication skills and ability to adhere to a fixed daily schedule
- Proficiency in English with strong computer skills
How to Stand Out (Preferred Qualifications):
- Previous experience in a high-volume outbound call center environment
- Ability to treat health plan members with professional courtesy while rebutting objections
#HealthcareServices #CallCenter #RemoteWork #CommissionBased #CareerOpportunity
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