• Job Description

  Req#: 52340247
  Employer Industry: Healthcare Services
  
  Why consider this job opportunity:
  - Opportunity for career advancement and growth within the organization
  - Work remotely with flexibility in work hours, including evenings and weekends
  - Supportive and collaborative work environment that prioritizes patient care
  - Chance to make a positive impact on patient satisfaction and healthcare delivery
  - Comprehensive training and continuous educational programs provided
  
  What to Expect (Job Responsibilities):
  - Handle inbound patient calls, providing effective information and solutions regarding products or services
  - Enter and validate patient demographics and other pertinent information into the digital system
  - Verify insurance coverage and discuss patient responsibilities related to billing
  - Maintain accurate medical documentation in compliance with regulatory standards
  - Serve as the primary point of contact for patients, addressing inquiries and coordinating service delivery
  
  What is Required (Qualifications):
  - Minimum educational requirement: High school diploma or GED
  - Minimum of two years of experience in a related administrative/customer service role or high-volume inbound call center; healthcare or medical office experience is required
  - At least 6 months of experience working with healthcare insurance
  - Proficient in Microsoft Office Suite (Outlook, Word, Excel)
  - Strong organizational skills and attention to detail
  
  How to Stand Out (Preferred Qualifications):
  - Associate's Degree in medical office management or a related field
  - Experience with insurance authorization and/or precertification
  - Knowledge of home health, DME, and enteral nutrition products
  - Previous call center experience
  - Ability to work independently as well as part of a team
  
  #HealthcareServices #PatientSupport #RemoteWork #CareerOpportunity #CustomerService
  
  We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
  We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

• About the company

  Aveanna Healthcare - providing home health services to adults, children and their families.

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