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Bilingual Qualitative Research Manager
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Job Description
- Req#: 6838951
Employer Industry: Nonprofit Technology and Government Services
Why consider this job opportunity:
- Salary range from $128,945 to $157,850 annually
- Holistic benefits package with options for up to 100% medical coverage
- Generous professional development stipend of $1,000 annually
- Flexible remote work opportunities across the U.S.
- Open personal time off and a minimum of 16 paid holidays each year
- Supportive and collaborative work environment focused on equity and inclusion
What to Expect (Job Responsibilities):
- Manage a team of 2-4 qualitative researchers across various portfolios, conducting regular one-on-ones and mentoring
- Conduct qualitative research in English and Spanish, including developing research plans and analyzing findings
- Collaborate with cross-functional teams to advocate for research needs and improve methodologies
- Build and maintain strong relationships with research participants and community stakeholders
- Support the recruitment and onboarding of new team members within the Qualitative Research team
What is Required (Qualifications):
- At least 6 years of experience as a UX Researcher
- Professional fluency in Spanish and experience conducting research in Spanish
- Minimum of 2 years of direct management experience with qualitative UX researchers
- Proven ability to manage multiple high-priority initiatives simultaneously
- Excellent collaboration skills and ability to work effectively within cross-functional teams
How to Stand Out (Preferred Qualifications):
- Experience mentoring and managing individuals conducting multilingual research
- Familiarity with trauma-informed practices and decolonizing research techniques
- Experience working with public servants, government agencies, or non-profit organizations
- Background in both qualitative and quantitative UX research
- Personal experience with the social safety net or justice system
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