Employer Industry: Staffing Agency

Why consider this job opportunity:
- Salary up to $18.50 per hour
- Comprehensive Medical, Dental, and Vision insurance coverage
- Robust 8-week paid training program to equip you with essential skills
- Weekly incentives for meeting attendance metrics
- Work remotely from the comfort of your home
- Equipment provided, including a work laptop and accessories

What to Expect (Job Responsibilities):
- Handle incoming calls and address customer or provider inquiries, escalating as necessary
- Process calls efficiently to meet or surpass performance metrics
- Maintain meticulous call records and ensure accurate documentation of account history
- Collaborate with team members and management to resolve customer service issues effectively
- Complete a mandatory 8-week remote training program with no absences

What is Required (Qualifications):
- Minimum of six months of prior experience in inbound customer service
- Ability to fluently speak Spanish
- Typing skill level of 30 words per minute with 95% accuracy
- Familiarity with basic help desk software and Microsoft Office suite
- Minimum internet service with download speeds of 50 mbps

How to Stand Out (Preferred Qualifications):
- Bilingual proficiency in additional languages is a plus
- Experience in dental or healthcare-related customer service is advantageous

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.