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Bilingual (Somali-English) Self-Help Center Specialist, Self-Represented Litigant Program, Hennepin County
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Job Description
- Req#: 300000214320155
Employer Industry: Judicial Services
Why consider this job opportunity:
- Salary up to $45.22 per hour
- Opportunity for career advancement and growth within the Minnesota Judicial Branch
- Comprehensive benefits package, including health and wellness benefits, tuition reimbursement, and paid parental leave
- Supportive and collaborative work environment that values diversity and inclusion
- Chance to make a meaningful impact by assisting individuals navigating the legal system
What to Expect (Job Responsibilities):
- Provide legal information to Self-Represented Litigants (SRLs) through various formats, including in-person assistance, phone support, and email
- Assist SRLs with understanding court procedures, legal requirements, and available resources
- Participate in projects to improve services for self-represented litigants, including training development and outreach materials
- Work collaboratively with a diverse team to address individual court customer issues
- Ensure equitable access to legal information for all individuals, regardless of their communication preferences
What is Required (Qualifications):
- Fluency in English and Somali (speaking, reading, and writing)
- Associate's degree from an accredited institution and one (1) year of experience in a court or legal setting, or a combination of equivalent education and experience
- Strong ability to simplify complex legal concepts and communicate effectively with diverse audiences
- Ability to work in a multicultural environment that values diversity
- Demonstrated experience in providing effective customer service
How to Stand Out (Preferred Qualifications):
- Formal education or training as a paralegal or a bachelor's degree
- Experience interpreting legal documents and applying knowledge of laws and statutes
- Knowledge of local legal and community resources
- Experience creating educational materials on legal topics suitable for web content
- Fluency in an additional language beyond Somali and English
#JudicialServices #LegalSupport #CareerOpportunity #DiversityAndInclusion #PublicService
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