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Bilingual Work Incentive Specialist (Spanish Speaking)
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Job Description
- Req#: 7a85eec2-0a40-4450-8bdc-f7a0fd7b3867
Employer Industry: Disability Services
Why consider this job opportunity:
- Salary up to $20.19 per hour
- Opportunity for monthly bonuses
- Comprehensive benefits package including health, dental, and vision insurance
- 401(K) matching and tuition reimbursement options
- Flexible work schedule with the potential to work from home
- Supportive and collaborative work environment that encourages professional development
What to Expect (Job Responsibilities):
- Serve as the primary point of contact for employed beneficiaries in the Return to Work program
- Handle inbound and outbound calls while effectively managing conversations
- Build rapport with beneficiaries and redirect conversations as necessary
- Review correspondence and complete necessary forms
- Provide ongoing education about the Social Security Administration Ticket-to-Work program
What is Required (Qualifications):
- High School Diploma or GED required; Bachelor's degree preferred or equivalent experience
- One (1) to two (2) years of customer service experience
- Ability to learn, retain, and apply information
- Strong critical thinking and problem-solving skills
- Excellent written and verbal communication and customer relations skills
How to Stand Out (Preferred Qualifications):
- Experience in a fast-paced environment
- Strong organizational skills
- Highly motivated and target-driven
- Flexibility and adaptability to change
#DisabilityServices #CustomerService #CareerOpportunity #RemoteWork #ProfessionalDevelopment
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