• Job Description

  Req#: R2416826
  Bill Svc Anlyst Spec Bill - OB09FN

  We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.

  The Billing Analyst serves as the primary service billing contact to Commercial National Accounts business leaders, brokers and insureds. This position involves customer service, analytics, accounting skills and ensuring all company books are accurate and collected timely. Reconcile discrepancies with brokers and insureds.

  RESPONSIBILITIES:

  • Handle all questions, requests for financial analysis, special projects, and route escalations back to National Accounts business leaders.
  • Monitoring outstanding receivable bills for payment.
  • Perform payment follow up requests and timely collections of premiums and cash application.
  • Work with the underwriting and service area to improve, build and design future state process flows.
  • Responsible for recommendations for improved workflow design, prioritizing, ensuring timeliness, maintaining a high level of quality, providing recommendations, and escalating issues.
  • Ability to work independently and serve as SME on projects.
  • Partners with the business and other areas such as Compliance, Controllers, & Service Operations, to ensure premium payment processes are followed.
  • Ability to create future state process and strategy with business partners.
  • Ability to multi-task and independently manage several financial duties simultaneously.
  • Builds and maintains good working relationships with business partners and leaders, establishes credibility, strong sense of urgency and responsiveness.
  • Employee will need to work collaboratively with National Accounts team. Ability to meet deadlines.

  QUALIFICATIONS:

  • Decision making, Customer Service focus, Analytical skills
  • Preferred Commercial Market insurance background
  • Preferred Associate degree in Finance or Accounting or 6+ years work experience in a technical or financial casualty insurance position or comparable position requiring a broad spectrum of technical and financial insurance knowledge and skills.
  • Preferred Strong background in customer service, billing and Loss Sensitive programs.
  • Strong PC skills, including Word and Excel (Building filters, pivot tables and “if”statements)
  • Strong interpersonal skills with excellent communication skills.
  • Proven organizational and time management skills
  • Lean Six Sigma certification a plus

  How We Focus on Your Wellbeing:

  • This is a work from home position providing you with the opportunity to balance a fulfilling work and personal life
  • Medical, Dental, Vision, Life and Disability Insurance. Effective day 1.
  • 19 days paid time off in your first full year and Paid Holidays
  • Click on this link to learn more about our comprehensive benefits package and award-winning well-being program: https://www.thehartford.com/careers/benefits

  Tuition reimbursement - up to $5,250 (undergraduate) and $6,000 (graduate) for tuition and registration fees for degree programs that support your career development (subject to additional requirements)

  Student Loan Paydown Program – eligible to participate after 6 months of service. The Hartford will make a direct contribution of $125 per month – with a lifetime maximum up to $10,000 – as a supplemental payment towards your student loan in order to help you manage the stress of student debt and help you pay down your student loan faster

  • Paid volunteer opportunities
  • Click on this link to learn more about our comprehensive benefits package and award-winning well-being program: https://www.thehartford.com/careers/benefits
    

  You will benefit from this experience by:

  • Working in a high-performance culture – where people are inspired and enabled to be and do their best
  • Embarking on a career with an organization committed to supporting the growth and development of our employees, our greatest asset
  • Partaking in 9 weeks of paid training

  Compensation

  The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

  $48,400 - $72,600

  Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

  About Us | Culture & Employee Insights | Diversity, Equity and Inclusion | Benefits

• About the company

  The Hartford Financial Services Group, Inc., usually known as The Hartford, is a United States-based investment and insurance company.

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