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Job Description
- Req#: 143
Employer Industry: SaaS Communications Platform
Why consider this job opportunity:
- Competitive salary based on experience
- Opportunity for career advancement and growth within the organization
- Work within a high-growth, innovative environment
- Chance to be part of a mission-driven team transforming contact center communication
- Supportive and collaborative work culture
What to Expect (Job Responsibilities):
- Contribute to the development and enhancement of the SaaS communications platform
- Collaborate with cross-functional teams to ensure seamless communication and user experience
- Assist in troubleshooting and resolving technical issues for clients
- Participate in the design and implementation of new features and updates
- Engage in customer feedback sessions to gather insights for product improvement
What is Required (Qualifications):
- Proven experience in software development or a related field
- Strong understanding of SaaS applications and contact center operations
- Proficiency in programming languages relevant to the platform
- Excellent problem-solving skills and attention to detail
- Ability to work effectively in a fast-paced environment
How to Stand Out (Preferred Qualifications):
- Experience working in a startup or high-growth company
- Familiarity with cloud-based technologies and tools
- Knowledge of user experience (UX) design principles
- Previous experience in a customer-facing technical role
#SaaS #Communications #GrowthOpportunity #TechInnovation #CustomerExperience
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XenCALL's all-in-one CRM & VoIP predictive dialer is powerful cloud software for call centers with in-house support. Boost inside sales and lower overhead.
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