Remote Jobs
Billing Specialist
6 days agoWhat's your preference?
Job Description
- Req#: 6918652
Employer Industry: Digital Marketing Services
Why Consider this Job Opportunity:
- Salary up to $21 per hour
- Performance-based increases available within the first year
- Generous paid time off policy and competitive benefits package
- Opportunities for career growth and professional development
- Supportive and inclusive company culture focused on diversity
- Flexibility to work remotely or in-office as part of a hybrid workforce
What to Expect (Job Responsibilities):
- Provide world-class billing support by responding to customer inquiries via phone, email, and cases
- Proactively manage open case queues to ensure timely resolution of billing issues
- Assist in onboarding and mentoring new hires and team members
- Collaborate with cross-functional teams to resolve billing-related concerns
- Serve as a subject matter expert for complex billing scenarios
What is Required (Qualifications):
- 2+ years of experience in a Billing, Customer Support, Account Management, or Retention role
- Strong problem-solving and analytical skills with the ability to interpret billing systems
- Excellent written and verbal communication skills
- Exceptional organizational and time management abilities
- Proven ability to multitask in a fast-paced, metrics-driven environment
How to Stand Out (Preferred Qualifications):
- Familiarity with Salesforce, Five9, and common billing platforms
#DigitalMarketing #CustomerSupport #RemoteWork #CareerGrowth #DiversityAndInclusion
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