• Job Description

  Req#: 84481BR

  Job Summary

  UCSF MEDICAL CENTER
  JOB DESCRIPTION

  WORKING TITLE: Volunteer Services Program Assistant
  REPORTS TO: Volunteer Services
  

  JOB SUMMARY

  This position provides general administrative support to the Volunteer Services Department during the Summer Volunteer Program. This role will be for approximately 4-5 months.
  

  DUTIES & ESSENTIAL JOB FUNCTIONS

  • Serve as a back-up to the reception area by answering phones, triaging patient staff and community requests, and assisting with walk-in inquiries. Assist with training and delegating patient requests to office volunteers.

  • Assist with maintaining the flow of paperwork and ensure files are complete for each volunteer according to TJC, HIPAA, Infection Control, Accident and Liability, and Occupational Health standards.

  • Assist with collecting and maintaining data for statistical reports.

  • Enter volunteer data in the volunteer database and print reports as needed.

  • Maintain and organize all workspaces in the Volunteer Office, especially in the storage area and front reception area.

  • Assist with special projects and events.

  POPULATIONS SERVED

  • Child

  • Adolescent

  • Adult

  • Geriatric

  To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

  Department Description

  UCSF's Temporary Employment Program (TEP) recruits and hires temporary employees for immediate clerical and technical support services to UCSF Departments and various off-campus locations. UCSF departments deploy temporary employees to work on special projects, fill in for regular employees who are on vacation or leave, or to temporarily fill a vacant position during recruitment. Frequently temporary employees become successful candidates for career and limited appointment positions.

  Required Qualifications

  REQUIRED

  • 2 years of college or equivalent experience.

  • Six months of office/clerical experience or equivalent training.

  • Excellent customer service and communication skills.

  • Knowledge of standard computer programs, including Word, Excel, and Outlook.

  • Detail-oriented with basic organizational skills.

  Preferred Qualifications

  PREFERRED

  • Experience in a hospital setting, with an emphasis on working with volunteers.

  About UCSF

  The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

  Pride Values

  UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values.
  
  In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu
  
  Join us to find a rewarding career contributing to improving healthcare worldwide.

  Equal Employment Opportunity

  The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

  For the University of California's Affirmative Action Policy, please visit: https://policy.ucop.edu/doc/4010393/ppsm-20

  For the University of California's Anti Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

  Organization

  TEP

  Job Code and Payroll Title

  004724 BLANK AST 1

  Job Category

  Administrative Support, Support Services, Temporary Employment

  Bargaining Unit

  Teamsters Local 2010 - Clerical and Allied Services Unit (CX)

  Employee Class

  Temporary Employment

  Percentage

  100%

  Appointment End Date

  29-Aug-2025

  Location

  San Francisco, CA

  Campus

  Parnassus Heights (SF)

  Shift

  Days, Evenings, Weekends, Variable

  Shift Length

  8 Hours

• About the company

  The University of California, San Francisco (UCSF) is a public land-grant research university in San Francisco, California. It is part of the University of California system and it is dedicated entirely to health science. It is a major center of medical and biological research and teaching.

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