MSPCA-Angell
Boston Adoption Center - Animal Welfare Specialist
7 days agoWhat's your preference?
Job Description
- Req#: BOSTO003835
- Caring for animals at the adoption center, including the provision of exercise, food, water, enrichment and medications.
- Cleaning the adoption center rooms and cages.
- Participating in trainings and team discussions on behavior plans for all animals
-
Providing in-depth adoption counseling through thoughtful conversations with potential adopters to ensure the best match and outcomes for the animal and owner
- Providing judgement free, empathetic surrender counseling to owners, and discussing alternative paths to surrender whenever available
This is a full-time 40 hour a week position, with required weekend days.
THE POSITION:
The Animal Welfare Specialist position at MSPCA-Angell offers a clear path for professional development through three progressive levels: AWS, AWS 2, and Lead AWS. Each level reflects increased knowledge in animal care and behavior, greater ability to support more complex client interactions, and opportunities to mentor and assist in training new team members. Advancement through these levels is tied to both responsibility and hourly compensation, providing meaningful opportunities for growth within the role, all while contributing to our compassionate, mission-driven culture.
Some job responsibilities include:
APPLICANT REQUIREMENTS:
We are looking for applicants with at least one year of experience in a customer service/client care position. Previous animal experience is a plus! Applicants should also demonstrate excellent judgment, interpersonal skills and an eagerness to support the human-animal bond.
Applicants with a proficiency in Spanish are strongly encouraged to apply.
Please detail your customer service experience and any animal care experience you have in your cover letter.
WHO WE ARE:
The MSPCA is one of the oldest and most venerable humane organizations in the world. We work together as a community to deliver on our mission of advancing the health and welfare of animals. Sharing in this vision provides meaning to our employees and adds an important dimension to our work.
OUR BENEFITS:
Our compensation package includes health, dental and life insurance, 403(b) retirement plan, tuition reimbursement, paid holidays, sick, and vacation time, employee discounts for pet health care, and free on-site parking.
Qualifications
Experience
Required 1 year
Experience in a client care or customer service position
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.About the company
The MSPCA-Angell is a national and international leader in animal protection and veterinary medicine and provides direct hands-on care for thousands of animals each year. Founded in 1868, we are the second-oldest humane society in the United States. Ou...
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.