Samsara
BT Support Specialist I
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Job Description
- Req#: 7443778
Employer Industry: Technology and IoT Solutions
Why consider this job opportunity:
- Competitive total compensation package
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Flexible working model, with options for remote work
- Chance to make a real-world impact in industries that power the global economy
- Work alongside a high-caliber team that encourages personal and professional development
What to Expect (Job Responsibilities):
- Troubleshoot and assist users with their technology and access issues to ensure optimal productivity
- Manage a ticket queue and actively seek opportunities for process improvement
- Complete new hire onboarding, including provisioning of laptops and managing system access
- Support hardware recovery and asset management for office endpoints
- Collaborate with IT Specialists on infrastructure projects and security audits
What is Required (Qualifications):
- A college degree in a technical program (Computer Science, Information Systems, or other STEM field), or 4 years of relevant job experience
- Minimum 1 year of experience working onsite in an IT support role
- Experience with enterprise SaaS applications (G Suite, Slack, Zoom, Okta, etc.)
- Basic networking knowledge
- Strong spoken and written English language skills
How to Stand Out (Preferred Qualifications):
- Knowledge of Apple products (MacBooks, iPhones, etc.)
- Experience with a ticketing system (Zendesk, Service Now, etc.)
- A passion for learning and adapting in a fast-paced environment
- An affinity for working with electronic devices and technology
#Technology #IoT #CareerOpportunity #FlexibleWork #ITSupport
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
Samsara’s portfolio of complete IoT solutions combine hardware and software to bring real-time visibility, analytics, and AI to operations across diverse sizes and industries: from transportation and logistics to field services, food production, energy...
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