• Job Description

  Req#: C9346-24-0850?language=en&page=1202&sort=publicationDateDesc

  Job summary

  Previous applicants need not apply

  2x positions available (full and part time hours available)

  We have exciting opportunities to join our Business Administration Support Team in the Digital and Data Department. The post holders will undertake a broad range of duties to support the Digital & Data Department, ensuring the business functions are completed in the most effective and efficient way possible. Engaging and organising improvement activities to help improve our culture and patient care which makes TEWV a great place to work.

  As part of the Business Admin Support Team, you will be a team player and be able to work on your own initiative, taking responsibility for assigned tasks. The team is constantly evolving with the department to create a great working culture.

  Main duties of the job

  Supporting Digital and Data colleagues in administration duties, which include senior team diary management, arranging meetings/events, placing orders through the Trust's procurement system, arranging travel/accommodation, prepare and distribute meeting agendas, take and distribute minutes of meetings as required. You will act as a point of contact for the team, dealing with complex queries from stakeholders. Assist in administering the shared inbox, ensuring all emails are dealt with in a timely manner.

  About us

  The Digital and Data Department assist the organisation in delivering safe and personalised care to our patients . The department strives in delivering excellent service to all of our stakeholders.

  You will be working within the Business Admin Support Team, where you will be dealing with a wide variety of tasks, providing cross-cover when required and assist the Senior Business Administrator in maintaining a high standard service, responding to requests in a pro-active and enthusiastic way.

  Date posted

  23 April 2024

  Pay scheme

  Agenda for change

  Band

  Band 4

  Salary

  £25,147 to £27,596 a year (pro rata), per annum

  Contract

  Permanent

  Working pattern

  Full-time, Part-time

  Reference number

  346-CORP-057-24

  Job locations

  Flatts Lane Centre

  Flatts Lane

  Middlesbrough

  TS6 0SZ

  
  

  Job description

  Job responsibilities

  Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

  Job description

  Job responsibilities

  Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

  Person Specification

  Qualifications

  Essential

  • Either Diploma/NVQ Level 4 in Business Administration or Diploma/NVQ Level 3 in Business Administration (or equivalent) plus willingness to work towards Diploma Level 4 or Equivalent working experience
  • ITQ Level 2 or eqivalant
  • Key skills in literacy and numeracy Level 2 or 0 Level/GCSE in Maths and English grade C (4) or above

  Desirable

  • ECDL Advanced Level or Equivalent
  • Shorthand qualification

  Experience

  Essential

  • Significant experience of working within an office administration environment
  • Initiating and maintaining office systems.
  • Experience of using Cardea or similar procurement and/or purchasing system
  • Experience of participation in service and quality improvement initiatives
  • Experience of using Microsoft Office applications; Word, Excel, PowerPoint, Outlook.
  • Experience of using digital dictation software e.g. Big Hand.
  • Experience of organising meetings using conferencing facilities e.g. MS Teams functionality.

  Desirable

  • Experience working within an NHS environment
  • Experience of using a help desk system
  • Experience of supervising or training staff

  Skills

  Essential

  • Strong written and oral communication skills, the ability to deal professionally with stakeholders both internally and externally
  • Good computer literacy and keyboard skills
  • Copy, type and transcribe accurately from audiotape and/or shorthand
  • Excellent numeracy, data and problem-solving skills
  • Demonstrate organisational and diary management skills to include co-ordination of meetings and associated duties
  • Communicate effectively, demonstrate both verbal and written comprehension skill
  • Maintain concentration and attention to detail whilst also dealing effectively with interruptions
  • Work on own initiative, prioritise work and consistently meet deadlines
  • Lead, motivate and persuade staff in a positive manner to facilitate delivery of an effective service

  Person Specification

  Qualifications

  Essential

  • Either Diploma/NVQ Level 4 in Business Administration or Diploma/NVQ Level 3 in Business Administration (or equivalent) plus willingness to work towards Diploma Level 4 or Equivalent working experience
  • ITQ Level 2 or eqivalant
  • Key skills in literacy and numeracy Level 2 or 0 Level/GCSE in Maths and English grade C (4) or above

  Desirable

  • ECDL Advanced Level or Equivalent
  • Shorthand qualification

  Experience

  Essential

  • Significant experience of working within an office administration environment
  • Initiating and maintaining office systems.
  • Experience of using Cardea or similar procurement and/or purchasing system
  • Experience of participation in service and quality improvement initiatives
  • Experience of using Microsoft Office applications; Word, Excel, PowerPoint, Outlook.
  • Experience of using digital dictation software e.g. Big Hand.
  • Experience of organising meetings using conferencing facilities e.g. MS Teams functionality.

  Desirable

  • Experience working within an NHS environment
  • Experience of using a help desk system
  • Experience of supervising or training staff

  Skills

  Essential

  • Strong written and oral communication skills, the ability to deal professionally with stakeholders both internally and externally
  • Good computer literacy and keyboard skills
  • Copy, type and transcribe accurately from audiotape and/or shorthand
  • Excellent numeracy, data and problem-solving skills
  • Demonstrate organisational and diary management skills to include co-ordination of meetings and associated duties
  • Communicate effectively, demonstrate both verbal and written comprehension skill
  • Maintain concentration and attention to detail whilst also dealing effectively with interruptions
  • Work on own initiative, prioritise work and consistently meet deadlines
  • Lead, motivate and persuade staff in a positive manner to facilitate delivery of an effective service

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  Tees Esk and Wear Valleys NHS Foundation Trust

  Address

  Flatts Lane Centre

  Flatts Lane

  Middlesbrough

  TS6 0SZ

  
  

  Employer's website

  https://www.tewv.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Tees Esk and Wear Valleys NHS Foundation Trust

  Address

  Flatts Lane Centre

  Flatts Lane

  Middlesbrough

  TS6 0SZ

  
  

  Employer's website

  https://www.tewv.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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